Christmas Emergency Contact Numbers 2019
We wish you a very Happy Christmas from all of us here at the Naval Families Federation. Please note that our offices will be closed from Friday 20th December 2019 to Thursday 2nd January 2020. Should you require urgent assistance over this period, you can find emergency contact details here:
Combat Stress Mental Health Helpline
If you’re currently serving in the UK Armed Forces, you can call Combat Stress’ 24-hour mental health helpline. A team of specially-trained professionals are available day and night to provide free confidential advice and support. The helpline is available 24 hours a day, 365 days a year. Their contact details are as follows:
- Call: 0800 138 1619
- Text: 075 3740 4719 (Standard network charges may apply)
- E-mail: firstname.lastname@example.org
The Royal British Legion
The Royal British Legion supports serving members of the Armed Forces, veterans and their families. They will be closed on Christmas Day, Boxing Day and New Year’s Day.
Their Contact Centre helpline will be available to call for the rest of the period:
- 0808 802 8080 from 8am to 8pm, 7 days a week (calls are free from UK landlines and main mobile networks) for all enquiries.
- From overseas: +44 (0)20 3376 8080 (full rate)
The Joint Casualty and Compassionate Centre (JCCC)
If circumstances should arise, whilst your relative is deployed overseas that make it necessary for you to apply for his or her return home on compassionate grounds, such as a death in the family or a serious illness, you should contact JCCC at +44 (0)14 5251 9951. This number is manned 24 hours a day, 7 days per week throughout the Christmas period.
Naval Service Family & People Support (NS FPS)
If you have a concern or issue over the Christmas period that needs some support, especially if your Serving person is away from home please call NS FPS. Please click here to see their opening hours and emergency contact details for the Christmas period.
The Samaritans are available 24 hours a day all year around.
- UK – 116 123
- Welsh Language Line – 0808 164 0123 (Not 24-Hour, please see link above)
- Republic of Ireland – 116 123