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Christmas Emergency Contact Numbers/ Support

Navy Family Illustration

Christmas Emergency Contact Numbers/ Support

**EDIT: This page has now expired. Please click here for a list of emergency contact details.**

 

We wish you a very Happy Christmas from all of us here at the Naval Families Federation. Please note that our offices will be closed from Friday 18th December 2020 to Monday 4th January 2021. Should you require urgent assistance over this period, you can find emergency contact details here:

 

Combat Stress Mental Health Helpline

Combat Stress

If you’re currently serving in the UK Armed Forces, you can call Combat Stress’ 24-hour mental health helpline. A team of specially-trained professionals are available day and night to provide free confidential advice and support. The helpline is available 24 hours a day, 365 days a year. Their contact details are as follows:

The Joint Casualty and Compassionate Centre (JCCC)

The Joint Casualty and Compassionate Centre (JCCC)

If circumstances should arise, whilst your relative is deployed overseas that make it necessary for you to apply for his or her return home on compassionate grounds, such as a death in the family or a serious illness, you should contact JCCC at 01452 519951. This number is manned 24 hours a day, 7 days per week throughout the Christmas period.

The Royal British Legion

The Royal British Legion supports serving members of the Armed Forces, veterans and their families.

 

They will be closed on Christmas Day, Boxing Day and New Year’s Day. Their Contact Centre helpline will be available to call for the rest of the period:

  • 0808 802 8080 from 8am to 8pm, 7 days a week (calls are free from UK landlines and main mobile networks) for all enquiries.
  • From overseas: +44 (0)20 3376 8080 (full rate)
Royal Navy Family & People Support (RN FPS)

If you have a concern or issue over the Christmas period that needs some support, especially if your Serving person is away from home please call RN FPS. They are available throughout the Christmas Period:

  • Opening hours: Mon – Fri 0800 – 2000; Sat & Sun (& Public Holidays) 0900 – 1600
  • Tel: 0800 145 6088/02392 728777
  • Out of Hours: via Officer of the Watch (OOW) – Portsmouth: 023 92 723875; Plymouth: 01752 555220; Yeovilton: 01935 45 5444/5446; Faslane: (DNBO) 01436 674321, ext. 4005
  • Email: navynps-peoplesptrnfpsptl@mod.gov.uk
The Samaritans

The Samaritans are available 24 hours a day all year around.

 

Please call:

  • UK – 116 123
  • Welsh Language Line – 0808 164 0123 (Not24-Hour, every day 1900 – 2300)
  • Republic of Ireland – 116 123
SSAFA Forces Line

SSAFA Forces Line

Strengthening Families - By Your Side

‘Strengthening Families – By Your Side’ offers Royal Navy and Royal Marines families the right support at the right time. This programme has been developed by the RNRMC and Naval Families Federation, with additional funding support from the Armed Forces Covenant.

 

Some services may be accessible during this Christmas period. Please visit the programme partners’ websites for further details.

 

A5 insert, talking about strengthening families.