Christmas Emergency Numbers

Christmas Emergency Numbers

We wish you a very Happy Christmas from all of us here at the Naval Families Federation. Please note that our offices will be closed from Thursday 21 December 2017 to Wednesday 03 January 2018. Should you require urgent assistance over this period, you can find emergency contact details here:


The Joint Casualty and Compassionate Centre (JCCC)

The Joint Casualty and Compassionate Centre (JCCC): If circumstances should arise, whilst your relative is deployed overseas that make it necessary for you to apply for his or her return home on compassionate grounds, such as a death in the family or a  serious illness , you should contact: +44 (0) 1452 519951. This number is manned 24 hours a day, 7 days per week throughout the Christmas period.


Royal Navy Royal Marines Welfare (RNRMW)

RNRMW supports Royal Navy and Royal Marines personnel and their families and can be contacted on 023 9272 8777 between 0800-1630 on weekdays, please click here to see emergency contact details for the Christmas period.


SSAFA Forcesline

The SSAFA Forcesline (Soldiers, Sailors, Airmen and Families Association) is a free and 100% confidential helpline that is completely independent of the military Chain of Command. It provides support and advice for Service Personnel and their families. The freephone line will be closed from Friday 22 December 2017 to Tuesday 02 January 2018 and then open as usual from 0900-1700 on week days.

Contact Numbers:

  • From the UK – 0800 731 4880
  • From Germany – 0800 1827 395
  • From Cyprus – 800 91065
  • Falkland Islands – #6111
  • From anywhere in the world (call-back) – +44 (0)2074639292
The Royal British Legion

The Royal British Legion supports serving members of the Armed Forces, veterans and their families. Over the Christmas period, they will be closed on Christmas Day, Boxing Day, New Year’s Day and open between 0900-1700 on Christmas Eve and New Year’s Eve.

Their Contact Centre helpline will be available to call for the rest of the period:

0808 802 8080 from 8am to 8pm, 7 days a week (calls are free from UK landlines and main mobile networks) for all enquiries.

From overseas: +44 (0)20 3376 8080 (full rate)


Samaritans Phone Numbers

The Samaritans are available 24 hours a day throughout the entire Christmas period.

Please call:

  • UK – 116 123
  • Republic of Ireland – 116 123


Posted on: 20th December, 2017