This policy affects all colleagues, contractors and trustees who may have access to sensitive and confidential information relating to the Charity, the Ministry of Defence, individuals and the families we support.
Due to the nature of the work we do, you may at times become aware of sensitive information. This could include, but is not limited to;
We all have the responsibility for working in a confidential and professional way. Our expectations are;
There may be times when you need to disclose confidential information to ensure the safety or security of an individual, family or colleague or because of another legal or regulatory requirement. In the first instance you should discuss this with your Line Manager, a member of the Senior Management Team or a Charity Trustee who can advise you on the most suitable action to take and the support that you might need.
We will provide training and development to support colleagues to understand their responsibilities regarding confidentiality and data protection. Any questions you may have should be raised to your Line Manager.
Failure to comply with the Confidentiality Policy and any related polices including Data Protection and Safeguarding could lead to investigation and potential disciplinary action under the Disciplinary Policy.