The NFF is registered on the Information Commissioner’s Office Data Protection Register – our registration number is ZA447118.
What is the Naval Families Federation?
We exist to speak up for Naval Service families on matters of concern to them. In appropriate circumstances we also advocate on behalf of families who have struggled to resolve an issue.
The NFF is a registered charity, which operates outside of the Royal Navy’s chain of command. With respects to the management of your personal information, the NFF organisation is the Data Controller.
What is personal data?
Personal data is any information relating to an individual which can identify them, either directly or indirectly. This definition provides for a wide range of personal identifiers to constitute personal data, including your name, an identification number, your location details or other online identifiers.
How does the NFF process your personal data?
We comply with the relevant legislation, including the General Data Protection Regulations (GDPR). Information provided by anyone contacting the NFF is treated in strict confidence and with the greatest respect. It is only accessible to NFF staff members, all of whom have signed a confidentiality agreement, and is held on a secure, encrypted database or in a secure facility within the NFF offices.
What is the legal basis used by the NFF for processing your personal data?
Why do we collect your personal data?
The personal data we collect, and hold, is provided by the individual to whom it relates. This data may be shared with us for a variety of reasons, such as:
What do we use your personal data for?
Sharing your personal data
Your personal data will only be passed to a third party, such as CarillionAmey for Service Family Accommodation issues, with your specific permission and only for the purpose of resolving your enquiry.
Any evidence-based reports going to higher authority (for example, the Royal Navy’s chain of command or the Ministry of Defence), which draw upon information contained in the database, will be generic in content, highlighting trends and themes rather than individual cases.
We will only pass your personal data to a third party if we are assured that they:
How long do we keep your personal data?
We may retain data to inform our current and future activities and will only hold it for as long as required. These activities could include analysing reported issue types to identify trends, or to highlight if a particular policy is creating an unintentional disadvantage for Naval Service families. When we no longer need this information, we will always dispose of it securely, using specialist companies as and when required.
Unless subject to an exemption under legislation, you have the following rights with respect to your personal data:
If you wish to exercise any of these rights, please contact the Data Protection Coordinator at the Naval Families Federation, Building 25, HMS EXCELLENT, Portsmouth, PO2 8ER, by email at email@example.com, or by telephone on 023 9265 4374.
What do we do with your personal data?
We will use the personal data you provide to:
Your information is considered confidential except in extreme circumstances such as:
If NFF staff consider that, in these rare cases, confidentiality is not possible, they will try to encourage individuals to disclose the information voluntarily to the appropriate authorities. In such cases the individual will be made aware that the information provided cannot be kept within the confines of the NFF and that it will have to be shared with the authorities concerned.
Storing your information
All personal data we hold in electronic format on our database is securely stored by our service provider ICARIS Ltd, who fully complies with the GDPR regulations and all other relevant legislation. ICARIS Ltd ensures that the latest standards for security and data protection are met and exceeded for the ICARIS platform, including the protection of personal and confidential data. These standards include operating an information security management system (ISMS) in accordance with the ISO/IEC 27001:2013 standard.
We treat your personal data as if it were our own and have put all reasonable measures in place to ensure that it is held and transmitted securely. We have a range of processes in place to protect against the lost, misuse or alteration of any personal data we hold and we use secure server software (SSL) to encrypt personal information.
To exercise all relevant rights, queries or complaints please contact: the Data Protection Coordinator, Naval Families Federation, Building 25, HMS EXCELLENT, Portsmouth, PO2 8ER, by email at firstname.lastname@example.org or by telephone at 023 9265 4374.
If you believe that your complaint has not been resolved to your satisfaction, you can also contact the Information Commissioners Office on 0303 123 1113, by email at https://ico.org.uk/global/contact-us/email/ or write to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
This policy only covers the NFF website; links to external sites are not covered.
Cookies are small text files that are placed on your computer or other web enabled devices, with your permission, when you browse the internet. They store information to make your site browsing experience better.
These cookies are not harmful and they do not contain any information that could personally identify you. Cookies are not executable – that means they don’t run programs and so cannot carry viruses or change how your computer works. Click here for more information on cookies.
Cookies Used on the NFF Website
Strictly Necessary: Website Function Cookies
Performance: Visitor Statistics Cookies
First Party Cookies
We use some first party cookies to help you move through the site. Some are session cookies that expire when you end your browsing session, others are persistent and remain between sessions; these cookies are used on our site to remember your search settings and to remember your details if you are re-submitting a contact form.
Surveys: Survey Monkey
Please be aware that restricting cookies may impact the functionality of our website.
Turning Cookies Off You can switch off/adjust cookies within your internet browser settings. Click this link, select your browser, and follow the instructions.
Spyware and Viruses
Your concerns around cookies may relate to online security, spyware, and viruses. Cookies can’t carry viruses or change how your computer works, so blocking cookies will not protect you from the effects of spyware and viruses. To protect against these threats you should look at installing anti-spyware and anti-virus software.
If you have any queries about this policy please contact the webmaster.
The Naval Families Federation is happy for you to share content with your friends, contacts and followers either via email or social media. We appreciate your help in getting useful information out there.
You may quote up to 75 words from our content in your own content (articles, presentations, reports etc.) as long as there is a link to our website visibly included.
You may not republish in full any of our content online without checking with us here.
If you would like to share our content on a social media platform, you must share the original post from our social media page or website. You may not repackage our content.
If you have not shared our social media post, Homeport or website article directly but you have cited the Naval Families Federation in your text, this is not sufficient. Please ensure you directly share from our platforms.
In order for us to ensure we are reaching our Royal Navy and Royal Marines families with useful information and helpful content, we need to be able to evaluate each social media post, website and Homeport article. If you do not share our post directly, we lose this valuable insight and therefore opportunity to ensure that we are succeeding in our organisational objectives.
It is also a violation of our Content Usage and Copyright Policy and does not give sufficient acknowledgment to the hard work of our small team.
If you’d like further clarification on any of the above or you have any questions, please email email@example.com or call 02392 654374 to speak to our Marketing and Communications Manager, who will be more than happy to assist.
Thanks for sharing our content. We appreciate it!