- Message from the NFF:
Health and safety is our highest priority. As the advice about COVID-19 develops, we have followed government guidelines for staff based at our office in Portsmouth to work from home until further notice, to ensure that we are protecting both our communities and staff.
Our phone line and emails continue to operate as usual. We will continue to post updates to keep you informed.
Please watch a video below for a message from our CEO.
We hope you and your loved ones are staying healthy and safe.
We have put together a page with activities and free online services to help you and your family through this challenging time.
The following sections contain information and communications from Armed Forces partners to cover a range of topics concerning serving Royal Navy and Royal Marines families during this difficult time. The page is updated regularly.
We would advise you to always reload this page twice to ensure the post is displaying the latest information. Thank you.
- Message from the Ministry of Defence:
Please click here to read a letter from the Chief of Defence People for Service Families.
- Message from the Chain of Command
Click here to watch a video recorded by the First Sea Lord on the Royal Navy’s response to for all sailors, marines and RFA personnel.
- The Second Sea Lord and Fleet Commander have personally addressed Naval Service Families and you can read the message in full here.
- Families are encouraged to sign up to the Royal Navy Forum to receive the latest updates from the Chain of Command.
- From 28th March, Naval Service Family & People Support (NS FPS) will be extending their open hours to support Service families in this challenging time. Please click here for their contact details and opening times.
- The My Navy app now has a COVID-19 update and all Royal Navy personnel are requested to log in and register their status on the My Navy App.
- DIO and Amey understand that families may have concerns about the impact of the Coronavirus (COVID 19) on the management and maintenance of their SFA and the impact on any upcoming moves. They have therefore put together a business continuity plan with the aim of minimising the spread of the virus and keeping both families and their staff as safe as possible:
- Please click here to visit gov.uk to receive the latest updates on Service Family Accommodation (SFA). This page includes a FAQ regarding COVID-19 for the MOD housing community and an address from Air Commodore Wendy Rothery, Head of Accommodation DIO.
- Please click here to visit Amey’s COVID-19 guidance for SFA, including information on maintenance, moves, and more.
- Future Accommodation Model: Please click here to read a service update.
- For the latest updates from the Directorate Children and Young People, please visit their Facebook page, here.
- Please also visit this page on gov.uk for guidance written by the DCYP. Topics include:
- Children’s Education Advisory Service (CEAS)
- Advice for recipients of Continuity of Education Allowance (CEA)
- MOD Assessment of Supportability Overseas (MASO) Overseas Educational Clearances and COVID-19
- Assignment Freeze: impact on school placements and scheduled exams
- Continuity of Education Allowance (CEA) for summer term 2020
- Impact on CEA Special Educational Needs Addition (SENA)
- Impact on SENA funded sessions
- Where parents have particular concerns over any impact on their child(ren)’s education, particularly where a child is approaching key examinations, they should contact their child(ren)’s school(s), and may also seek specific advice from the MOD Children’s Education Advisory Service at DCYP-CEAS-Enquiries@mod.gov.uk . Parents with children in UK Independent Boarding Schools may also access Independent Schools Council advice here.
- For England only, the Department for Education coronavirus helpline is now available to answer questions about COVID-19 relating to education and children’s social care, but please note that they have a reduced service right now. If you do not get through to the helpline, please email them and they will aim to get back to you as soon as possible.
- The Royal Caledonian Education Trust: In light of the impact of COVID-19 the Royal Caledonian Education Trust will be expanding their Crisis Intervention Fund to focus our efforts on supporting those children, young people and their families from the Armed Forces community who are in the greatest of need. Click here to find out more.
- Service leavers:
- Career Transition Partnership (CTP) has produced some FAQ to address questions you may have.
- Access to CTP services will be extended by 3 months to 27 months post discharge in reaction to the potential effects of COVID-19. Please refer to the link above for more information.
- Non-serving family members:
- Please click here to read the government’s guidance to employers and businesses.
- The NHS and some of the nation’s major supermarket chains are signed up to Forces Families Jobs, a tri-Service employment and training platform for Armed Forces families. If you would like to get involved and help the communities or to attend a free/ discounted online training course, please head over to the portal to sign up for free.
- If you live in another area of England or Wales and are interested in working for the NHS to support them during this difficult time, please visit the NHS Jobs website here. NHS Jobs in Scotland can be found here.
- Click here to read a press release from Department for Work and Pensions (DWP) on support you may be entitled to receive.
- Click here to visit Business Wales to find out more about support to business owners and those who are self-employed.
- Please click here for general information from the NHS.
- Bereavement support: During the global coronavirus pandemic we are facing a tragic loss of life, often under very difficult circumstances. Please click here for a leaflet produced by the government that shares important information to help bereaved families, friends or next of kin make important decisions during this national emergency and explains the next steps, answers some of your questions, and guides you to the extra help and support that is available; Cruse have put together these resources to share how bereavement and grief may be affected by this pandemic; Winston’s Wish provide support for bereaved children, young people and their families with a military connection; Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement.
- Domestic abuse: Any victim of domestic abuse has the right to be supported and to stay safe. Here is a list of organisations that can help.
- Supporting Children and Young People’s Mental Health: The coronavirus (COVID-19) outbreak is going to affect everyone’s daily lives, as the government and the NHS take necessary steps to manage the outbreak, reduce transmission and treat those who need medical attention. Regardless of their age, this may be a difficult time for children and young people. Some may react right away, while others may show signs of difficulty later on. The Government has produced some guidance on how we can best support children and young people’s mental health through this difficult period of time, click here.
- Visa are extended for those currently unable to return home due to Covid 19, click here for more information.
- BFPO: Please click here for a service update.