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NFF News

Thank you to everyone who responded to our recent survey about mental health for Royal Navy and Royal Marines families. Your feedback is extremely valuable and helps us to represent accurately your views and experiences. The results of the survey are here.

 

This survey was carried out to assist the House of Commons Defence Committee (HCDC) with its current inquiry into the Mental Health of the Armed Forces. The Committee makes recommendations for change. On 25 July 2018 it published Part 1 of its report into the Mental Health of the Armed Forces, which considers the scale of mental health issues. The Naval Families Federation provided evidence for this report. The Committee accepted our view that mental health should be considered in a holistic way, rather than focusing solely on the serving person. We want to find out more about the impact of military service and lifestyles on the mental health of family members, to make sure you are properly supported. Part 1 of the Committee’s report acknowledges that families’ mental health can be affected by the stresses of Service life and by traumatic events experienced by their military partners. It makes a number of recommendations, including that the Ministry of Defence, in conjunction with the health departments of the four nations, places a greater focus on Service and veterans’ families as part of its mental health care provision. This should include supporting further research into the mental health of current and former Service families to determine what provision is needed. The Ministry of Defence should also monitor how this provision is applied across the UK as part of its annual report on the Armed Forces Covenant.

 

You can read Part 1 of the HCDC report here and our evidence here. We will keep you up to date with any further developments as they happen.

 

Posted on: 5th September, 2018

 

On Wendesday 29th August 2018 it was announced that CarillionAmey is rebranding, and will be known as ‘Amey’ from now on.

 

There are sereval changes that you may wish to take note of:

 

  1. Their new website will be https://www.ameydefenceservices.co.uk/
  2. You can find out more about their services (including a SFA guide, advice and support etc.) here.
  3. There is a change to their email address domain (@ameydefenceservices.co.uk). Please refer to this page here for more information.
  4. Their phone numbers will remain unchanged.

 

You can read their official statement here.

 

Posted on: 30th August, 2018

A new compensation scheme has been announced for military personnel affected by increases in Scottish tax – an issue that was flagged up by the Naval Families Federation.

 

When Scotland’s new income tax regime came into force earlier this year, anyone who lived in Scotland and earned more than about £26,000 started paying more income tax than they would do if they lived elsewhere in the UK.

 

It is thought that around 8,000 serving personnel fall into that category.

 

When the Scottish government first announced its ‘progressive’ system, the Naval Families Federation acted on behalf of Naval Service families and conveyed their concerns to Defence ministers.

 

We firmly believe that serving personnel north of the border should not be worse off than colleagues who are posted elsewhere, and that all should be treated equally.

 

The NFF is delighted that the MOD has listened and responded with the new scheme of ‘mitigation payments’ announced by Defence Secretary Gavin Williamson today, which will see affected personnel receive a compensation payment ensuring all serving people effectively pay the same rate of tax, wherever they work, in the current tax year.

 

Only Regular personnel whose main place of residence is in Scotland and who are worse off by a minimum of £12 a year will be eligible, while a cap of £1,500 has also been set.

 

The payment will be retrospective, ie paid after the end of the 2018-19 tax year, and the scheme will be reviewed on an annual basis by the MOD. More details of this year’s scheme will follow later in the year.

 

This is a great example of how the NFF acts as a bridge between our community and the Government to promote equality for you and your family. We will continue to monitor changes in policies to act on your behalf.

 

For those in the Armed Forces, details are available in a Defence Internal Brief, serial number 2018DIB/08.

 

You can access BBC’s news article on the compensation scheme here.

 

Posted on: 19th July, 2018
Updated on: 6th August, 2018

Anne Longfield, the Children’s Commissioner for England, recently published a report looking at the lives and experiences of children who grow up in an Armed Forces family. The Naval Families Federation attended the launch of the report, and spoke with the Children’s Commissioner afterwards about particular challenges experienced by Naval Service families.

 

The report, ‘Kin and Country: Growing up as an Armed Forces Child’, explores how primary and secondary school children with parents in the Armed Forces feel about moving school or country, how their lives at home and school change with deployment and whether or not they feel they receive the support they need.

 

The Children’s Commissioner’s Office spoke to children up and down the country whose parents are currently serving in the Army, Navy or RAF, as well as speaking to teachers, parents and members of the Armed Forces to build a clear picture of where there are gaps in provision for children, and why these gaps exist.

 

The report shows that most children in Armed Forces families are growing up living happy lives, despite the unique challenges they face. It is clear though that the lifestyle can be tough, and that multiple school moves often leave children feeling unsettled and anxious. For children with additional needs or teenagers in the middle of exam courses, moving around adds another layer of complication.

 

Alongside the impact of mobility, service children describe a range of complex emotional responses to the deployment of their parents, sharing the impact that parental absence has at home, with changing family dynamics and increased responsibility for siblings and household tasks. For children who had both parents deployed at the same time, these issues are exacerbated by the need to move to stay with another family member for a significant period of time.

 

You can read the full report, and its recommendations, here.

 

Posted on: 17th July, 2018

** This article is about our work with the Armed Forces Covenant/ Defence Select Committee in 2018. If you would like to read an update of the work carried out in 2019, please click here. **

 

As part of our work with the Armed Forces Covenant, each year we are asked to comment formally on the Covenant Annual Report, alongside the AFF and RAF FF. In addition to our written observations, our Chief Executive Anna Wright also appeared as a witness before the Defence Select Committee (DSC) earlier this year to talk about the Covenant, how it is being delivered and how it is affecting our people and their families.

 

The DSC Report has now been published and we are delighted to see that the Committee have listened to the evidence presented by the NFF and have included some of our suggestions in their recommendations. For example, during her evidence session, Anna told the Committee that, whilst we would like to see the Service Pupil Premium amount increased, our priority would be for it to be extended to early years and up to 18 years, because there were gaps at either end in terms of pastoral support.

 

As a result, the Committee have recommended that:

“We call on the Government to review the Service Pupil Premium for England, with particular reference to whether it should be increased and whether its range should be extended to under-5s and to all Service children, including those aged 16–18 years across the UK. We also call upon the Government to provide target guidance to help schools use the Service Pupil Premium appropriately.”

(Defence Select Committee Report on the Covenant, paragraph 135)

 

This is a great example of how we are speaking up on your behalf, at all levels within government, to try and make life better for you and your family. If you want to know more about our evidence and the Committees findings, you can access the full report here.

 

Posted on: 16th July, 2018
Updated on: 22nd October, 2019

There are several travel offers available for Serving personnel and their families. Whether you are travelling home, or planning a mini break, the following discounts may help reduce the cost:

 

National Express
  • Members of the Armed Forces can book their travel with a 60% discount with a MOD90 ID card or a Defence Privilege Card.
  • Spouses and partners of the Serving person and other members of Defence Discount Service can claim a 30% discount off with a Defence Privilege Card.

For more information on your eligibility and T&C, please visit here.

 

Virgin Atlantic
  • You can save up to 12% off.

This discount will expire on 5th September 2019. Please log onto your account on Discount Defence Service for more information.

 

Loganair
  • 10% off all return flights

This discount will expire on 30th April 2020. Please log onto your account on Discount Defence Service for more information.

 

EuropCar
  • You can save up to 20% off your UK car hire.
  •  Up to 35% discount for bookings made before 29th July 2018 and pick up before 30th September 2018 during their Summer Sale.

For more information and their T&C, please visit here.

 

Forces Car Hire
  • This site offers cheap car rentals around the world for members of the Armed Forces.

Please visit this site for quotes, bookings, and T&C.

 

Forces Travel Ferries
  • You could claim up to 15% off your travel with some of UK’s biggest ferry operators.

Please visit this site to plan your journey and claim your discount.

 

HM Forces Railcard
  • For £21 per year, you can save 1/3 on most rail fares throughout Great Britain within 12 months. This card is available to members of the Regular Forces and their spouse/ civil partner.

You can read about this discount here. Please contact your local UPO to apply for yours.

 

Enterprise Rent-A-Car
  • You can save up to 5% off.

This discount is for Defence Privilege Card holders. Read about their T&C here.

 

 

Other discounts

There is so much more available to the Armed Forces community and their family members. You can find out more about other discount services here to explore your options, and you can read about other holiday offers here.

 

Posted on: 13th July, 2018
Updated on: 17th July, 2019

The Scottish Government has published a welcome guide, specifically written for Naval Service families.

 

This booklet provides information you may need to help settle in. It covers aspects such as housing, education, healthcare, employment, benefits and social care, other useful information, and a list of supporting organisations.

 

If you are considering, or are due to move to Scotland for an upcoming assignment order, you can read this guide online here. The Scottish Government is planning to distribute this booklet in hard copy in the near future, though no dates have been confirmed. We will keep you updated.

 

Posted on: 5th July, 2018

Moving schools packs for parents and schools

These from CEAS packs can be used by parents and schools to supplement the information that schools must transfer by law. You can personalise the pack by using the sheets you find most useful, or you can add others that you think will help the school to know more about your child. The activity pack is aimed at children aged 6 to 11 years old, but you may want to adapt some of the ideas for your own child.

Download a copy of the moving school pack and pupil passport.

 

Common Transfer File – transferring between and from schools in England

The Naval Families Federation has been asking for better information transfer for Service pupils moving between schools, in response to feedback from families. A form called a Pupil Information Profile had been developed to enable schools to pass on information, but in practice it is not always used. From September 2018, the Common Transfer File (CTF), which is used by schools and local authorities to send pupil data whenever a pupil moves from one school to another in England, is being updated. This will improve the information being transferred and help to identify children who may need support as a result of their Service connection. It is not an extra form for schools to complete, but a normal part of their practice, and therefore likely to be more consistently used.

It contains a ‘flag’ which is used to identify a child’s Service status.

It also asks for four data items for Service children:

  • “Does the school have any concerns about the child’s response to moving school?”
  • “Does the school have any concerns about the child’s response to parental deployment?”
  • “Does the school have any concerns about the child’s response to parental separation?” (This field should be used to record concerns that the school has about Service children being separated from their parents due to extended training periods or other forms of duty.)
  • “Details about concerns”: this is a free text box in which the school can include further details about their concerns. The school may wish to include, in this free text section, contact details to assist in the integration of the new pupils.

The CTF system will be configured so that when a CTF is received by a school with the Service Child flag set to ‘Yes’, an alert will be automatically raised asking that a) the head teacher or appropriate member of staff should be informed of the identity of the Service child joining the school; and b) where the “concerns” section (described above) has not been completed, that the appropriate member of staff be informed and advised to contact the CTF sending school for clarification.

We would be interested to hear from families about their experiences of information transfer between schools. We are very aware that there are differences between the English system, the Devolved Governments and overseas provision. Do contact us and let us know about the challenges you have experienced, and also about examples of really effective practice.

 

Pupil Information Profile

The Pupil information profile (PIP) form is a transfer document which is consistent for all pupils in any school setting (regardless of location) to support specific aspects of a pupil’s background and learning.

It contains information that supports a young person’s future learning and parents are encouraged to bring this to the attention of their child’s school about using it as a helpful tool, when the child is about to move to another school. It is intended to support continuous learning by identifying the pupil’s current and future learning needs.

It can be downloaded here.

 

 

Posted on: 4th April, 2018
Updated on: 10th February, 2020

Service personnel will be able to apply for enhanced flexible working opportunities after the Armed Forces (Flexible Working) Bill became law on 08 February 2018.

 

Surveys have found that Service personnel want more choice over the way they work when their personal circumstances change, such as having, or looking after children, needing to care for elderly relatives, or taking on further training or education.

 

We know that Naval Service personnel have consistently reported the impact of service on family and personal life as the most important factor that might influence them to leave. Importantly, this new policy will allow personnel to be able to restrict the amount of time they spend away from their home base and their families.

 

Defence Secretary Gavin Williamson said:

“This change will make it significantly easier for our dedicated Armed Forces to raise their children, care for elderly relatives, or look after an ill family member. This will ensure we are able to retain and recruit the brightest and the best from all backgrounds to keep Britain safe.”

 

The flexible working measures are designed so that they won’t impact the military’s ability to deliver its core tasks of defending the country. Applications for part-time service and restricted separation will be assessed against the need of the Armed Forces and personnel would be required to deploy on operations should the need arise, such as in cases of national emergency.

 

The plans will come into effect on 1st April 2019 for Naval Service personnel.

 

Here is a guide which explains in more detail what Flexible Working for the Armed Forces will look like, the different options available and how you can apply.

 

Here is a video produced by the MOD introducing this measure.

 

EDIT: Please click here for a digital booklet ‘Flexible Working and You’  produced by the MOD for further information.

 

Posted on: 15th February, 2018
Updated on: 28th January, 2021

The Armed Forces Covenant aims to honour the sacrifices the Armed Forces Community make to keep us safe, including those of families.

 

The Armed Forces Covenant Annual Report details some of the successes the Covenant has had over the past year, including in the key areas of healthcare, education and accommodation.

 

Every year the Families Federations are invited to make their observations on the Armed Forces Covenant and below is an extract of part of the report written by the Naval Families Federation in conjunction with the Royal Air Force Families Federation and the Army Families Federation. Based on the feedback we receive from Service personnel and their families, our observations have highlighted areas which we believe are working well and other aspects that we believe need to be improved upon:

 

Whilst the high tempo of UK operations endures the impact of Service life on Armed Forces families remains challenging. The issues of mobility and long periods of separation from loved ones demand a level of commitment and resourcefulness from families, which sets them apart from the general population. Constant change and the prospect of new policies that will redefine the Armed Forces’ lifestyle mean that unease and uncertainty prevail. Whilst families are proud of their serving loved one, and willingly make compromises and sacrifices, it is vital that the Armed Forces Covenant plays its part to ensure that they are treated fairly.

 

The Families Federations recognise the Armed Forces Covenant as an important and valuable mechanism to effect necessary change and very much appreciate the way in which Government departments and other stakeholders continue to work with us to achieve it.

 

Much has been accomplished in the past 12 months but there remains considerable work to do. We appreciate the opportunity to comment on those aspects of the Report relevant to serving personnel and their families.

 

Healthcare

That Armed Forces and Veterans issues are now part of the national curriculum for GPs, and will be tested in their Royal College of General Practitioners membership exam, is an extremely positive development. We look forward to there being greater understanding of the unique challenges that Service personnel and their families face.

 

Following our observations about compensation for clinical negligence cases for those families living overseas, we were pleased to note that the Ministry of Defence (MOD) has now issued a Defence Internal Notice on Health Service Provision for Entitled MOD Personnel in British Forces Germany.

 

Whilst we recognise that families are now able to transfer their place to new waiting lists when they move location due to an assignment, we are still hearing concerns from those who then face even longer waiting times for certain treatments. This is a particular issue for those trying to access a NHS dentist in a number of remote locations around the UK, which have a large military footprint, including North Wales, Norfolk, Devon and Cornwall. Whilst we are working with our unit Covenant Champions, local authorities and NHS England and health partners to try and find resolution locally, more could and should be done. We recognise that work is being undertaken to ensure that those families who are assigned to Northern Ireland are not disadvantaged with regard to the time they have already spent on a waiting list for treatment.

 

However, concern remains about cases involving family members who find that they do not meet the eligibility criteria in their new location, or that certain medical treatment is not provided in Northern Ireland. Additional waiting times and concern about whether they will be able to have these procedures is causing undue anxiety. We would like to recognise formally the activity, support and engagement offered by the Armed Forces Commissioning Managers within NHS England, which has been outstanding; they continue to assist many families in need of advice and help. We also welcome the Defence People Mental Health and Wellbeing Strategy and we are pleased to note that Mental Health is at the forefront of the Health Agenda. We look forward to seeing the new services implemented over the coming months.

Education

As key stakeholders in the Service Children’s Progression Alliance (SCiP), we are delighted to be working alongside our partners in helping to improve educational outcomes for Service children. The development of the SCiP website is providing a hub of information and resources for professionals involved in Service children’s education. The organisation Service Children in State Schools (SCISS) continues to provide proactive guidance to schools on how best to support Service children, especially through the challenges of mobility and separation.

 

We welcome the introduction of a Service child flag on the Common Transfer File from September 2017, which means that Service children will now be identified when moving schools. We would welcome the addition of key information detailing each child’s support needs. We also look forward to learning about the impact of the Service Children’s Local Authority Working Group which will work collectively to improve education for Service children in the 13 key areas around the country.

 

The overseas education suitability reviews, recently conducted by the MOD, are a welcome asset for families who are considering an overseas assignment. This will enable them to make an informed decision, based on the facts, about the provision of educational facilities outside of the UK.

 

The Families Federations are reassured to learn that the Service Pupil Premium (SPP) will not be affected by the wider reform of school funding. The SPP provides schools and academies in England with a much needed additional resource, allowing them to support Service children in a number of ways, and we believe that it should be protected. It has stood at £300 per pupil, per year, for some time now and an increase would be well received. We would also welcome the extension of SPP to include early years (under 5s), to support transitional childcare arrangements, and for all children in compulsory education, including those aged 16-18 years.

 

There is still more work to be done, however, on educating schools on how best to spend their SPP, especially those that have lower numbers of Service children. While they receive less funding, they still need to use it as effectively as possible to support their Service pupils, and not combine it with their main Pupil Premium funding.

 

The issues surrounding Service children being moved to a new school during the academic year are well documented. We recognise the work that the Directorate of Children and Young People, via the Children’s Education Advisory Service, are doing to try to resolve some of the difficulties that occur, particularly as a result of these mid-term moves. We would, however, welcome information about what work, if any, is being undertaken by the single Services to help overcome some of these issues, through careful timing of assignment order dates. We recognise that the needs of the Service will always prevail, but believe that more well-timed moves in some cases would go a long way to support parents and to aid retention.

 

In our Observations on the Annual Covenant Report 2016, we requested further support for school admissions by way of changes to the Schools Admission Code. Whilst we have continued to pursue this with the Department for Education, as it stands the Code will not be changed. We believe that this decision needs to be revisited.

 

We understand that the MOD Education Support Fund (ESF) is scheduled to close. We would like to highlight our support of the ESF as a vital resource for schools, especially for those wishing to provide targeted support for Service children which cannot be funded through Service Pupil Premium. The key reasons for its introduction, i.e. deployment and mobility, remain extant, and we would like to see the fund retained.

 

We continue to receive evidence from families who are affected by the huge variations in the provision of Special Educational Needs support around the country, particularly those who are assigned to work and live in more remote locations. We would like this issue to be reviewed in the coming year to determine what extra support can, and should, be provided to those families who have to move location due to their Service commitments.

Accommodation

The issues surrounding accommodation continue to generate the highest number of concerns reported to the Families Federations. Nevertheless, we are pleased to see progress with the performance of CarillionAmey, although there is still room for improvement in some areas, such as follow-on works and communications. Their decision to 14 introduce Customer Engagement meetings is to be commended, as families have long voiced their frustrations about not having face to face contact with the team responsible for Service Family Accommodation. We also welcome the recent engagement by the MOD and the Defence Infrastructure Organisation with regards to the new housing contract, and we look forward to representing the views of families as this important consultation is taken forward.

 

The Armed Forces Continuous Attitude Survey 2017 report highlights that the number of Service personnel who feel that they get value for money for their Service accommodation is at its lowest for 8 years. We believe that there is a direct correlation between this decline, the previously poor performance of CarillionAmey (which only recently has started to perform to the contract targets), and the introduction of the Combined Accommodation Assessment System (CAAS) (which is deeply unpopular with many who feel that often significant rises in charges are not adequately explained or justified). This sense of frustration is compounded by poor communication and a complex challenge/ appeal process. We note the CAAS Working Group’s intent to simplify the system, but remain concerned by the negative effect of CAAS.

 

We note the MOD’s intent to establish a Single Living Accommodation Management Information System, but are concerned that this has now been in the pipeline for years, and that there is still no sign of a working solution. We continue to hear about the poor state of infrastructure in units, including Single Living Accommodation (SLA), and the concomitant adverse effect on morale and feeling valued. The MOD now needs to address this urgently as the condition of SLA is an area of real concern for those personnel still living in poor quality and badly maintained accommodation.

 

There remains much confusion, and some anxiety, about the long-term plans for Service accommodation under the Future Accommodation Model (FAM) programme. The Families Federations will continue to work with the FAM team to represent the views of families across all three Services and to ensure that those who are working on the new policy are aware of their concerns. We will also provide information and feedback on the proposals, as we believe it is essential for families to be involved in this process, especially in those locations selected to be part of the pilot in 2018. We would like reassurances that our feedback is given sufficient consideration by the FAM team, and that decisions are not solely based upon financial constraints. In addition, we would like the FAM team to recognise the unique nature of the three Services and the potentially differing requirements of those families.

 

We are delighted that, following much work by the Army Families Federation and the Royal British Legion, there is movement on the issue of divorced/ separated spouses having a local connection when applying for social housing. Once The Ministry of Housing, Communities and Local Government (formerly the Department for Communities and Local Government) and the Local Government Association have completed their consultation, we look forward to seeing new statutory guidance being issued to ensure that military family members are not disadvantaged because they too have been mobile, in support of the Armed Forces.

Covenant in Business

The growing engagement of businesses is celebrated but we think there is still much more that could be done, especially by regional Small and Mediumsized Enterprises (SME) and not just the national or multinational corporate giants. Much attention is given, quite rightly, to supporting Reservists and Veterans in the workplace but spouse or partner employment is an issue that affects a great many Service families too. We will therefore be interested to note the findings of the review being commissioned by the Forces in Mind Trust to look at the pledges made by businesses to support Service family members.

Family Life

The introduction of a new MOD Domestic Abuse Strategy is to be commended. We hope that this will reassure family members that the MOD and the single Services take this issue very seriously, and that there is a clear focus on prevention through education and awareness. As a result of a successful bid for Covenant Funding, the Army Families Federation Foreign and Commonwealth Specialist, on behalf of all three Federations, has already been able to assist 20 spouses who have been victims of domestic abuse and has had a 100% success rate with their immigration applications. It is hoped that their work will complement the policies and procedures put in place by the new strategy.

 

Whilst we welcome the news that the MOD has held initial meetings with the Home Office to discuss the challenges faced by some Foreign and Commonwealth families when applying for visas, we would like to see this issue given a higher priority. These cases frequently take months to resolve and can involve substantial amounts of money, which is having a significant impact on the families involved.

 

Service families moving to and from the devolved administration areas have raised concerns regarding the nuances of living in different countries. Whilst it is acknowledged that there are some clear benefits to living and working in Scotland or Wales, there has been a particular focus on the issue of the Scottish Rate of Income Tax and the challenges faced by some family members when applying for funding for further or higher education courses.

Childcare

We were delighted that Directorate of Children and Young People was tasked to produce a draft childcare policy but are disappointed that it has been buried in the MOD for nearly a year with no news about its adoption. We recognise the potential costs, and that this is an issue that can affect all families, whether Service or civilian. Nevertheless, there are some issues that are unique to Service families, and are compounded for dual-Serving and lone parents. Childcare remains a significant challenge for our people, not just in terms of cost but in terms of availability, governance, quality, opening hours and variability of delivery. We would welcome a decision in the near future.

Transition from Service to Civilian Life

The research currently being undertaken by our Transition Liaison staff will help to identify the actual needs and concerns of families as they go through the process of leaving the Armed Forces. We expect that this evidence will prove invaluable to informing Tri-Service policy on transition.

 

The Families Federations would welcome a commitment that policy makers will continue to work with us to review the current approach to transition policy, and the current Resettlement provision, to identify where it can be explicitly extended to families or where new provision needs to be designed. This could include provision for supporting families to understand better what life after the Service could look like, and to help them to identify skills, characteristics and experiences that are of value to themselves and future employers, as well as to help families to become active citizens.

Communicating the Covenant

We recognise the Armed Forces Covenant Cross Government Communications Working Group as an effective and positive development, but suggest that more is needed in the way of tailored messaging that will resonate with every rank, trade, age group and family situation. We also believe that there is more that can be done to support Unit Covenant Champions. We still hear about organisations that have signed up to the Covenant and yet failed to tell their employees, leading to confusion, stress and unnecessary bureaucracy when approached by Service families. Finally, despite the excellent work of Forces in Mind Trust and the MOD to identify and share good practice, we would like to see more work done to ensure that the Covenant is effectively communicated to local authorities, ensuring a focus on the removal of patchy delivery of the Covenant across different authorities.

Conclusion

On behalf of the serving Armed Forces community we would like to offer our sincere thanks to everyone who has played a part in delivering the Armed Forces Covenant during the past 12 months and are particularly grateful to those who have worked to address areas of disadvantage for our families. Whilst we celebrate the encouraging progress that has been made, we look forward to seeing the recently renewed commitment made by the Government to support Armed Forces families yielding positive outcomes.

 

Further information

To read the full Armed Forces Covenant Report, click here.

To read a summary of the Armed Forces Covenant Report, click here.

Contact us

Without your feedback we cannot gather the evidence that we need to bring about change, where required, and make life better for Naval Service families.

Call us: 023 9265 4374

Email: contactus@nff.org.uk

You can also contact us on social media:

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Follow us on Twitter here.

 

Posted on: 14th February, 2018