Resettlement Process

NFF / Redundancy / Resettlement Process

Resettlement Provision during the Redundancy Programme

Click here for an overview of the resettlement provision during Tranche 1 of the Naval Service Redundancy Programme from the MOD. There are details on accessing resettlement services, what the resettlement package includes, and the contact details of the Resettlement Centres.

Naval Education and Training Service (Operations)  – Resettlement Support for Deployed Personnel

For individuals receiving redundancy notification whilst at sea, it may not be possible to return to the UK to initiate their resettlement services immediately after 30 September. To offset this delay the Naval Education and Training Service (Operations) (NETS Ops) team will be pre-positioned in RN ships to offer advice and, on behalf of the resettlement organisation, capture essential information to accelerate the resettlement process so that individuals are at a maximum advantage when they do return to the UK.  They are also prepared to discuss resettlement options with individuals who applied for redundancy and were not successful in their application. Click here for details, including the list of ships that will have a NETS Ops officer present between 12 September to 22 November.

Tri-Service Resettlement Manual

Click here to read the tri-Service Resettlement Manual – JSP 534, which offers guidance on tri-Service Resettlement Policy, Access to Resettlement Support, Employment Fairs, Individual Resettlement Training Costs (IRTC) Grant, Housing and Finance Briefings, Duty Allowances for Resettlement Activities etc.

Personnel should access JSP 534 via the Defence Intranet to ensure that the latest version is being viewed. The Defence Intranet is not accessible to family members, only serving personnel.

Service Leaver’s Guide

All Service Leavers should receive a Service Leaver’s Guide. The Guide is produced by the MOD’s Service Personnel & Veterans Agency and provides help and advice on a range of topics as you plan for your transition to civilian life.  There is guidance on finding civilian employment and housing, and the contact details of supporting organisations and charities are also are given.

If you are eligible for a Guide and have not yet received one, you can submit a request through the JPAC Enquiry Centre on: 0800 0853600/ MOD 94560 3600.

Click here to read an on-line version of the Service Leaver’s Guide.

(The Service Leavers Guide is due to be updated in September 2011. The related Addendum which is mentioned below may also change. We will update this link as soon as the new version is available, alternatively you can visit the MOD website.)

Personnel leaving under redundancy terms should also read the document ‘Addendum to the Service Leavers’ Guide for those leaving the Service under Redundancy terms’which explains that the Service Leaver’s Guide is a generic guide primarily designed to provide help and advice to the routine group of Service personnel who leave the Armed Forces each year under normal termination rules. There are some differences and specific enhancements to those leaving under the Redundancy Programme.

Your redundancy notification letter and enclosures, together with the Naval Service redundancy DINs, override any apparent conflicting advice in the Service Leavers’ Guide. If you are unclear on any of these points you are advised to seek further advice from your Unit HR Administrative staff, Unit Resettlement Officer, or Naval Resettlement Information Officer (NRIO)/ Royal Marines Resettlement Information Officer (RMRIO).

Armed Forces Resettlement – Working for you

Extracts from an article in Homeport Summer 2011
By Karen Carroll, Marketing Communications Manager, Career Transition Partnership

The Career Transition Partnership (CTP) is the official provider of resettlement services for those leaving the Armed Forces and assists over 10,000 personnel each year.

However you are leaving the Service, whether you have applied for redundancy, or maybe facing it involuntarily, you are encouraged to find out about the range of support available to you. This is essential in planning for your future and ensuring that you get the most out of the outstanding resettlement provision on offer.

If you are leaving under redundancy terms it is expected that, in most cases, you will qualify for the Full Resettlement Programme and the service of the CTP. You can check your individual case with your Naval Resettlement Information Officer (NRIO).

Full resettlement support is available to eligible Service leavers from up to two years before discharge from the Forces and up to two years afterwards. This covers one-to-one support from a career consultant, undertaking vocational training courses and finding that all important job in ‘Civvy Street’. Career Consultants can advise on tailoring CV’s to a specific job specification and help with preparation for interviews. Combined with attendance at different workshops, leavers realise their transferable skills and how to market them successfully to employers.

The resettlement programme is delivered to Service leavers at nine Regional Resettlement Centres (RRC) located on military bases around the United Kingdom and one in Germany. In addition, the Resettlement Training Centre (RTC) in Aldershot has bespoke workshops where training courses in building, IT and engineering are taught. Classroom based courses in management are also delivered at the RTC, as well as at RRCs to ensure that they are accessible to as many Service leavers as possible.

So, what should you do next?

STEP 1 – Speak with your Naval Resettlement Information Officer (NRIO)

  • Attend initial Resettlement brief and interview with NRIO
  • Confirm and understand full range of entitlements
  • Complete an Application for Resettlement Services via JPA

The NRIO can explain eligibility and what you are entitled to. Time off to attend an interview with an NRIO is regarded as duty and may attract travel and subsistence allowances (for more details, refer to the tri-Service Resettlement Manual, JSP 534).

Once your request for resettlement services via JPA has been processed, your nearest CTP Regional Resettlement Centre will get in touch and you’ll be invited to book on a three day Career Transition Workshop (CTW) and a one-to-one interview with a Career Consultant.

STEP 2 – Book your resettlement activities with the CTP


  1. Book Career Transition Workshop
  2. Submit an Authority to attend Resettlement Activities via JPA
  3. One to One with Career Consultant
  4. Complete Personal Resettlement Plan
  5. Research additional CTP workshops
  6. Complete draft CV
  7. Maintain regular contact with Career Consultant

As part of the Full Support Programme, you will be allocated a personal Career Consultant, who will be accessible throughout your resettlement. They will work with you to develop a Personal Resettlement Plan (PRP) – a timetable of actions designed to help you find a job or develop a career.

Your Career Consultant can explain the benefits of attending CTP events and can also advise on training or trial attachments. You can see them as often as you want, by appointment, and your spouse or partner is also welcome to attend sessions.


  1. Research vocational training options
  2. Check pre-requisites of course
  3. Provisionally book course
  4. Submit Application to Attend Resettlement Training Activities via JPA
  5. Organise funding and complete payment
  6. Confirm place on course

The CTP offers an extensive range of over 50 job-related training courses at the Resettlement Training Centre (RTC) Aldershot and in the Regional Resettlement Centres (RRCs) around the UK and in Germany. Subjects include Management Training, Electrical Engineering and IT qualifications, Security industry courses and various other trade skills. Most courses lead to qualifications and others can result directly in jobs.

The CTP is unique in that it offers a range of courses that are funded by MOD. This contract funded training offers exceptional value for money and is by far the best use of your Individual Resettlement Training Costs (IRTC) grant that will automatically be deducted by £26.70 per day of CTP training. Each course lasts 5-20 working days.

In addition, the RTC and RRCs offer a wide variety of other courses outside of the MOD contract that can be paid for by using your £534 Individual Resettlement Training Costs (IRTC) grant. These still offer excellent value without compromising on quality.

On behalf of the MOD, the CTP also administers an extensive Preferred Suppliers List of local external training providers in order to ensure that Service leavers have the widest choice available to them. Subject to MOD’s ‘local training first’ policy, Service leavers also have the option of selecting a training provider that is not accredited by the CTP. If you choose this route, however, you are advised to check the company’s accreditation, training and quality standards personally.

STEP 3 – Getting that all important next job


  1. Receive RightJob password (normally during your CTW)
  2. Review skills and locations on RightJob account
  3. Check CTP website for employment events and book to attend
  4. Update CV as required
  5. Confirm availability date for employment
  6. Regularly access RightJob and other job finding resources
  7. Update your status on RightJob when employment is found
  8. Maintain regular contact with Employment Consultant

CTP employment services are provided by 24 Employment Consultants around the UK and an online job matching website, RightJob, that can be accessed via the CTP website. Service leavers can log on to search for jobs that fit their criteria and employers can register at no cost and upload vacancies and search for candidates.

All Employment Consultants are experts in their local employment market and through direct liaison with employers provide a constant flow of job opportunities and well-informed guidance and advice on opportunities in their local area.

Many major employers already use the CTP job finding services because they recognise that Service leavers can bring not only professional skills but excellent transferable qualities to their organisations. These include soft skills and attributes such as self-discipline, reliability, teamwork and loyalty that are of great value to employers.

Supporting Veterans for Life
Support does not end once leavers have been out of the Forces for more than two years and are therefore no longer eligible for resettlement services. In addition to their work as part of the Career Transition Partnership, the Regular Forces Employment Association (RFEA), The Officers’ Association (OA) and the Officers’ Association Scotland are registered Charities who provide employment help and support to all ex-Service men and women throughout their working lives.

Helping you make that next great step
The good news is that Service leavers are highly employable. In fact a 2007 National Audit Office report found that 66% of Service leavers find a job within one month of leaving the Forces. That figure rises to 94% being in full time employment within six months of leaving and 97% within 12 months.

However, there’s no room for complacency, and not just because the job market has recently got tougher. Successful resettlement requires clear aims, good job intelligence, effective networking and an intelligent approach to employers. It can also help to acquire extra skills. It’s therefore vital to take full advantage of the resources and facilities at your disposal.

For information on resettlement, or to find the location and contact details of your local Regional Resettlement Centre, visit

The Royal Naval Association (RNA)

As a service leaver your first year’s membership is free. The RNA is given your details by the Royal Navy and you will be invited to attend a branch meeting.  Membership means a network of help, contacts, and friendly advice from your shipmates – who know just what it’s like to go back into civilian life after the Naval Service.

The RNA’s Shipmates Campaign aims to help those leaving the Naval Service (particularly redundees) to get the best start possible in their new civilian life. The service is available to those leaving the Naval Service from 1 October 2011 onwards.

The RNA provides a local support network for ex-serving personnel and their families. If you have worries about resettling into Civvy Street, financial concerns, or personal welfare matters get in touch with the RNA. They can also help when you are considering your job options and how to make the most of your skills for the future.

The Association provides guidance and support on local matters to make your resettlement process as smooth as possible, such as:

  • Finding a good doctor or NHS dentist
  • What the schools are like and how to apply for places
  • Local contacts for jobs
  • The best childcare facilities
  • The best shops and restaurants
  • Popular sports clubs, gyms, and leisure attractions
  • Good, competitive tradesmen
  • Cheapest petrol prices in town

Meet up with shipmates
Because RNA members know what it’s like to go back into civilian life, they are in a great position to help you make the most out of your new life and make you feel at home in your local community. As well as getting practical and welfare advice, you can meet lots of like-minded people at RNA social events.

To find your nearest RNA branch visit their website.