SFA – Moving out
Visit the Amey Defence Services website for details on moving out of UK SFA, arranging a pre move out appointment and find out details about the Walk Away Cleaning Scheme.
Your move out will be attended by an Amey Defence Services Accommodation Officer who will inspect your SFA to determine if it meets the agreed move out standard.
If the standard is not satisfactory and there are deficiencies or damages that are not considered to be fair wear and tear, or you have failed to clean the property properly, a charge will be raised by the Accommodation Officer and you will be invoiced accordingly.
In this instance an appropriate Joint Personnel Administration (JPA) action will be taken by the Amey Defence Services Occupancy Services team to cease accommodation charges on that property from the date of your move out.
For more information, please click here.
Agility Logistics Limited (Agility) is the MOD approved service provider for removals and is part of the Global Removal Management Services (GRMS).
Charges for damage and deficiencies for SFA and Substitute SFA recovery from pay
When you move out of UK Service Family Accommodation (SFA) or Substitute Service Family Accommodation (SSFA), you may be liable for charges for damages or deficiencies that are not classed as fair wear and tear or because you have failed to prepare the property to the correct standard, for example cleanliness.
Defence Infrastructure Organisation (DIO) can take these directly from the pay of serving personnel. Any payments taken depend on the size of the charge and individual monthly income (using MOD guidelines to ensure that deductions do not exceed a set limit of pay).
If you consider that you are not responsible for the charges, or part of them, for example that the damage is the result of fair wear and tear, you are able to dispute the charge raised using the ‘Disputed charges form’.
Full details on moving out of your SFA and recoveries from pay are available in:
JSP 754: Recoveries from pay (available on the Defence Intranet only)