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Armed Forces Covenant Tag

The following is a brief overview of the Armed Forces Covenant. For more details about the changes that have already been implemented as a result of the Covenant, and how this can have an impact on you and your family, please visit the Armed Forces Covenant website for further information.

 

You can also watch a short video about the Covenant here, which has been put together by the RN Two-Six team.

 

What is the Armed Forces Covenant?

To those who proudly protect our nation, who do so with honour, courage, and commitment, the Armed Forces Covenant is the nation’s commitment to you.

It is a pledge that together we acknowledge and understand that those who serve or who have served in the Armed Forces, and their families, should be treated with fairness and respect in the communities, economy and society they serve with their lives.

It’s about making sure that you are not disadvantaged as a result of your service or your connection to the Armed Forces – giving you a ‘level playing field’.

 

The Covenant in the Community

The Covenant in the Community is a voluntary pledge of mutual support between a civilian community and its local Armed Forces community. Local authorities and the Armed Forces in your area are working together in order to:

 

  • Encourage local communities to support the Armed Forces community in their areas, and to increase understanding and awareness among the public of issues affecting the Armed Forces;
  • Recognise and remember the sacrifices faced by the Armed Forces community;
  • Encourage activities that help to integrate the Armed Forces community into local life;
  • Encourage the Armed Forces community to help and support the wider community, whether through participation in events and joint projects, or other forms of engagement.

 

Covenants in the Community may look quite different from one location to another; the nature of the support offered will be determined by need and capacity. The delivery of the Covenant is usually managed locally by an Armed Forces Covenant lead officer working within the local authority, in conjunction with a partnership board. Visit your local authority website for more details and contact information.

 

The Covenant in Business

This involves businesses and charitable organisations making a written and publicised voluntary pledge which expresses their support to the Armed Forces community, and demonstrates how they have committed to ways in which they can provide support.

 

These Covenants include a core statement of commitment, which covers the key principles of the Armed Forces Covenant:

 

  • No member of the Armed Forces community should face disadvantage in the provision of public and commercial services compared to any other citizen;
  • In some circumstances special treatment may be appropriate, especially for the injured or bereaved.

 

Each organisation is also encouraged to offer support in a way most appropriate to their situation. The pledge document includes a menu of options for organisations to sign up to, including; employment support for Veterans, Reservists, Service spouses and partners, support for Cadet Units, participation in Armed Forces Day, and offering discounts to the community. There is also an opportunity for organisations to add their own commitments based on local circumstances.

 

The Employer Recognition Scheme (ERS)  acknowledges employers who have provided exceptional support to the Armed Forces community and defence by going above and beyond their Covenant pledges.

Through a 3 tier approach of bronze, silver and gold awards, the scheme recognises the different levels of commitment provided by employers. This allows the Ministry of Defence to publicly thank and honour those organisations for their support.

 

You can nominate yourself for a bronze awardSilver and gold awards are bestowed to organisations meeting specific criteria.

 

The Covenant in Government

The Armed Forces Covenant is a cross-Government commitment which involves many central government departments, such as the Departments for Work and Pensions, Health and Social Care and Education, as well as the NHS.

Many topics covered are devolved matters i.e. education, and therefore the Devolved Governments of Wales and Scotland, and the Northern Ireland Executive, are responsible for their delivery.

 

Wales
The Welsh Government contributes to the Armed Forces Covenant Annual Report. It has appointed an Armed Forces Advocate to represent Wales on the Covenant Reference Group, and has established an Expert Group to consider the needs of the Armed Forces community in Wales. The NFF is part of this Expert Group. Click here for further information.

 

Scotland
In 2012, the Scottish Government published ‘Our Commitments: Scottish Government Support for the Armed Forces Community in Scotland’. This document illustrated how the Scottish Government was addressing the needs of its Armed Forces community. They then revisited their Commitments in 2016, with the publication of their Renewing our Commitments document. Furthermore, in response to the reports issued by the Scottish Veterans Commissioner, the Scottish Government then issued guidance which outlines the support that is being offered to the Armed Forces Community – click here to read this document.

The Scottish Government contributes to the Armed Forces Covenant Annual Report, and has appointed an Armed Forces and Veterans Advocate to represent Scotland on the Covenant Reference Group.

 

Northern Ireland
In July 2013, the House of Commons Northern Ireland Affairs Committee produced a report that stated that the UK Government must identify any shortfalls in the provision of services to the Armed Forces Community in Northern Ireland, and report on how these will be met. The Committee called for closer engagement between the UK Government and Northern Ireland Executive on support for the Armed Forces Community. Click here for details.

 

Full details about all aspects of the Armed Forces Covenant can be found on the MOD website here.

 

Armed Forces Covenant Fund

The Armed Forces Covenant Fund Trust run a programme which makes grants of up to £20,000 for local projects that support the Armed Forces Community.

Further information on the priorities, eligibility and application process can be found on the Armed Forces Covenant Fund Trust website. If you have any questions which are not covered by the guidance, you can contact the team at enquiries@covenantfund.org.uk

 

Posted on: 20th November, 2018
Updated: 18th March, 2019

What do you know about the Armed Forces Covenant?

Warwickshire County Council, on behalf of the Coventry, Solihull and Warwickshire Armed Forces Covenant partnership has launched an innovative e-learning resource for Armed Forces personnel and their families.

 

This training programme has been designed to support those leaving or who have left the Armed Forces and helps in the process of adjusting to life outside of the Armed Forces.  It addresses issues that are commonly experienced within the transition and adjustment process such as acquiring accommodation, employment, health as well as personal and family adjustment.  It also raises awareness of the Armed Forces Covenant and highlight how it can support them in reducing disadvantages that can occur as a result of their service.

 

These modules were created by the Armed Forces Covenant Team within the Council, in collaboration with ex-serving personnel, the Naval Families Federation and the Army and RAF Families Federations.

 

Anna Wright, CEO of the Naval Families Federation said:

“I am delighted to lend my support to this fifth, and final, Armed Forces Covenant e-learning module, which has been developed by the Coventry, Solihull and Warwickshire Covenant Partnership. We have worked with Phil Deakin and his colleagues on all of these modules and have been thrilled to see how successful they have been in not only raising awareness of the issues faced by serving personnel and their families, but also providing advice about how the Covenant can help to overcome them.

This final module really strikes a chord as it coincides with the research that we and the other Families Federations have recently published, in partnership with the Forces in Mind Trust, which puts the spotlight on how families transition out of the Armed Forces. I am sure that the module will help the individual and whole family make a successful move back to civilian life”

 

Minister for Defence People and Veterans Tobias Ellwood said:

“I am very pleased to welcome this new resource focused on Service Leavers and Veterans.  We know that the period of transition and adjustment to civilian life can be difficult for some individuals and families and this e-learning will aid them in settling back into civilian life.  One excellent feature is the ‘Three Top Tips’ being shared from veterans of all 3 services as well as spouses who have made the transition.”

 

You can access these e-learning resources here.

 

Posted on: 14th May, 2018
Updated on: 8th May, 2019

The Armed Forces Covenant aims to honour the sacrifices the Armed Forces Community make to keep us safe, including those of families.

 

The Armed Forces Covenant Annual Report details some of the successes the Covenant has had over the past year, including in the key areas of healthcare, education and accommodation.

 

Every year the Families Federations are invited to make their observations on the Armed Forces Covenant and below is an extract of part of the report written by the Naval Families Federation in conjunction with the Royal Air Force Families Federation and the Army Families Federation. Based on the feedback we receive from Service personnel and their families, our observations have highlighted areas which we believe are working well and other aspects that we believe need to be improved upon:

 

Whilst the high tempo of UK operations endures the impact of Service life on Armed Forces families remains challenging. The issues of mobility and long periods of separation from loved ones demand a level of commitment and resourcefulness from families, which sets them apart from the general population. Constant change and the prospect of new policies that will redefine the Armed Forces’ lifestyle mean that unease and uncertainty prevail. Whilst families are proud of their serving loved one, and willingly make compromises and sacrifices, it is vital that the Armed Forces Covenant plays its part to ensure that they are treated fairly.

 

The Families Federations recognise the Armed Forces Covenant as an important and valuable mechanism to effect necessary change and very much appreciate the way in which Government departments and other stakeholders continue to work with us to achieve it.

 

Much has been accomplished in the past 12 months but there remains considerable work to do. We appreciate the opportunity to comment on those aspects of the Report relevant to serving personnel and their families.

 

Healthcare

That Armed Forces and Veterans issues are now part of the national curriculum for GPs, and will be tested in their Royal College of General Practitioners membership exam, is an extremely positive development. We look forward to there being greater understanding of the unique challenges that Service personnel and their families face.

 

Following our observations about compensation for clinical negligence cases for those families living overseas, we were pleased to note that the Ministry of Defence (MOD) has now issued a Defence Internal Notice on Health Service Provision for Entitled MOD Personnel in British Forces Germany.

 

Whilst we recognise that families are now able to transfer their place to new waiting lists when they move location due to an assignment, we are still hearing concerns from those who then face even longer waiting times for certain treatments. This is a particular issue for those trying to access a NHS dentist in a number of remote locations around the UK, which have a large military footprint, including North Wales, Norfolk, Devon and Cornwall. Whilst we are working with our unit Covenant Champions, local authorities and NHS England and health partners to try and find resolution locally, more could and should be done. We recognise that work is being undertaken to ensure that those families who are assigned to Northern Ireland are not disadvantaged with regard to the time they have already spent on a waiting list for treatment.

 

However, concern remains about cases involving family members who find that they do not meet the eligibility criteria in their new location, or that certain medical treatment is not provided in Northern Ireland. Additional waiting times and concern about whether they will be able to have these procedures is causing undue anxiety. We would like to recognise formally the activity, support and engagement offered by the Armed Forces Commissioning Managers within NHS England, which has been outstanding; they continue to assist many families in need of advice and help. We also welcome the Defence People Mental Health and Wellbeing Strategy and we are pleased to note that Mental Health is at the forefront of the Health Agenda. We look forward to seeing the new services implemented over the coming months.

Education

As key stakeholders in the Service Children’s Progression Alliance (SCiP), we are delighted to be working alongside our partners in helping to improve educational outcomes for Service children. The development of the SCiP website is providing a hub of information and resources for professionals involved in Service children’s education. The organisation Service Children in State Schools (SCISS) continues to provide proactive guidance to schools on how best to support Service children, especially through the challenges of mobility and separation.

 

We welcome the introduction of a Service child flag on the Common Transfer File from September 2017, which means that Service children will now be identified when moving schools. We would welcome the addition of key information detailing each child’s support needs. We also look forward to learning about the impact of the Service Children’s Local Authority Working Group which will work collectively to improve education for Service children in the 13 key areas around the country.

 

The overseas education suitability reviews, recently conducted by the MOD, are a welcome asset for families who are considering an overseas assignment. This will enable them to make an informed decision, based on the facts, about the provision of educational facilities outside of the UK.

 

The Families Federations are reassured to learn that the Service Pupil Premium (SPP) will not be affected by the wider reform of school funding. The SPP provides schools and academies in England with a much needed additional resource, allowing them to support Service children in a number of ways, and we believe that it should be protected. It has stood at £300 per pupil, per year, for some time now and an increase would be well received. We would also welcome the extension of SPP to include early years (under 5s), to support transitional childcare arrangements, and for all children in compulsory education, including those aged 16-18 years.

 

There is still more work to be done, however, on educating schools on how best to spend their SPP, especially those that have lower numbers of Service children. While they receive less funding, they still need to use it as effectively as possible to support their Service pupils, and not combine it with their main Pupil Premium funding.

 

The issues surrounding Service children being moved to a new school during the academic year are well documented. We recognise the work that the Directorate of Children and Young People, via the Children’s Education Advisory Service, are doing to try to resolve some of the difficulties that occur, particularly as a result of these mid-term moves. We would, however, welcome information about what work, if any, is being undertaken by the single Services to help overcome some of these issues, through careful timing of assignment order dates. We recognise that the needs of the Service will always prevail, but believe that more well-timed moves in some cases would go a long way to support parents and to aid retention.

 

In our Observations on the Annual Covenant Report 2016, we requested further support for school admissions by way of changes to the Schools Admission Code. Whilst we have continued to pursue this with the Department for Education, as it stands the Code will not be changed. We believe that this decision needs to be revisited.

 

We understand that the MOD Education Support Fund (ESF) is scheduled to close. We would like to highlight our support of the ESF as a vital resource for schools, especially for those wishing to provide targeted support for Service children which cannot be funded through Service Pupil Premium. The key reasons for its introduction, i.e. deployment and mobility, remain extant, and we would like to see the fund retained.

 

We continue to receive evidence from families who are affected by the huge variations in the provision of Special Educational Needs support around the country, particularly those who are assigned to work and live in more remote locations. We would like this issue to be reviewed in the coming year to determine what extra support can, and should, be provided to those families who have to move location due to their Service commitments.

Accommodation

The issues surrounding accommodation continue to generate the highest number of concerns reported to the Families Federations. Nevertheless, we are pleased to see progress with the performance of CarillionAmey, although there is still room for improvement in some areas, such as follow-on works and communications. Their decision to 14 introduce Customer Engagement meetings is to be commended, as families have long voiced their frustrations about not having face to face contact with the team responsible for Service Family Accommodation. We also welcome the recent engagement by the MOD and the Defence Infrastructure Organisation with regards to the new housing contract, and we look forward to representing the views of families as this important consultation is taken forward.

 

The Armed Forces Continuous Attitude Survey 2017 report highlights that the number of Service personnel who feel that they get value for money for their Service accommodation is at its lowest for 8 years. We believe that there is a direct correlation between this decline, the previously poor performance of CarillionAmey (which only recently has started to perform to the contract targets), and the introduction of the Combined Accommodation Assessment System (CAAS) (which is deeply unpopular with many who feel that often significant rises in charges are not adequately explained or justified). This sense of frustration is compounded by poor communication and a complex challenge/ appeal process. We note the CAAS Working Group’s intent to simplify the system, but remain concerned by the negative effect of CAAS.

 

We note the MOD’s intent to establish a Single Living Accommodation Management Information System, but are concerned that this has now been in the pipeline for years, and that there is still no sign of a working solution. We continue to hear about the poor state of infrastructure in units, including Single Living Accommodation (SLA), and the concomitant adverse effect on morale and feeling valued. The MOD now needs to address this urgently as the condition of SLA is an area of real concern for those personnel still living in poor quality and badly maintained accommodation.

 

There remains much confusion, and some anxiety, about the long-term plans for Service accommodation under the Future Accommodation Model (FAM) programme. The Families Federations will continue to work with the FAM team to represent the views of families across all three Services and to ensure that those who are working on the new policy are aware of their concerns. We will also provide information and feedback on the proposals, as we believe it is essential for families to be involved in this process, especially in those locations selected to be part of the pilot in 2018. We would like reassurances that our feedback is given sufficient consideration by the FAM team, and that decisions are not solely based upon financial constraints. In addition, we would like the FAM team to recognise the unique nature of the three Services and the potentially differing requirements of those families.

 

We are delighted that, following much work by the Army Families Federation and the Royal British Legion, there is movement on the issue of divorced/ separated spouses having a local connection when applying for social housing. Once The Ministry of Housing, Communities and Local Government (formerly the Department for Communities and Local Government) and the Local Government Association have completed their consultation, we look forward to seeing new statutory guidance being issued to ensure that military family members are not disadvantaged because they too have been mobile, in support of the Armed Forces.

Covenant in Business

The growing engagement of businesses is celebrated but we think there is still much more that could be done, especially by regional Small and Mediumsized Enterprises (SME) and not just the national or multinational corporate giants. Much attention is given, quite rightly, to supporting Reservists and Veterans in the workplace but spouse or partner employment is an issue that affects a great many Service families too. We will therefore be interested to note the findings of the review being commissioned by the Forces in Mind Trust to look at the pledges made by businesses to support Service family members.

Family Life

The introduction of a new MOD Domestic Abuse Strategy is to be commended. We hope that this will reassure family members that the MOD and the single Services take this issue very seriously, and that there is a clear focus on prevention through education and awareness. As a result of a successful bid for Covenant Funding, the Army Families Federation Foreign and Commonwealth Specialist, on behalf of all three Federations, has already been able to assist 20 spouses who have been victims of domestic abuse and has had a 100% success rate with their immigration applications. It is hoped that their work will complement the policies and procedures put in place by the new strategy.

 

Whilst we welcome the news that the MOD has held initial meetings with the Home Office to discuss the challenges faced by some Foreign and Commonwealth families when applying for visas, we would like to see this issue given a higher priority. These cases frequently take months to resolve and can involve substantial amounts of money, which is having a significant impact on the families involved.

 

Service families moving to and from the devolved administration areas have raised concerns regarding the nuances of living in different countries. Whilst it is acknowledged that there are some clear benefits to living and working in Scotland or Wales, there has been a particular focus on the issue of the Scottish Rate of Income Tax and the challenges faced by some family members when applying for funding for further or higher education courses.

Childcare

We were delighted that Directorate of Children and Young People was tasked to produce a draft childcare policy but are disappointed that it has been buried in the MOD for nearly a year with no news about its adoption. We recognise the potential costs, and that this is an issue that can affect all families, whether Service or civilian. Nevertheless, there are some issues that are unique to Service families, and are compounded for dual-Serving and lone parents. Childcare remains a significant challenge for our people, not just in terms of cost but in terms of availability, governance, quality, opening hours and variability of delivery. We would welcome a decision in the near future.

Transition from Service to Civilian Life

The research currently being undertaken by our Transition Liaison staff will help to identify the actual needs and concerns of families as they go through the process of leaving the Armed Forces. We expect that this evidence will prove invaluable to informing Tri-Service policy on transition.

 

The Families Federations would welcome a commitment that policy makers will continue to work with us to review the current approach to transition policy, and the current Resettlement provision, to identify where it can be explicitly extended to families or where new provision needs to be designed. This could include provision for supporting families to understand better what life after the Service could look like, and to help them to identify skills, characteristics and experiences that are of value to themselves and future employers, as well as to help families to become active citizens.

Communicating the Covenant

We recognise the Armed Forces Covenant Cross Government Communications Working Group as an effective and positive development, but suggest that more is needed in the way of tailored messaging that will resonate with every rank, trade, age group and family situation. We also believe that there is more that can be done to support Unit Covenant Champions. We still hear about organisations that have signed up to the Covenant and yet failed to tell their employees, leading to confusion, stress and unnecessary bureaucracy when approached by Service families. Finally, despite the excellent work of Forces in Mind Trust and the MOD to identify and share good practice, we would like to see more work done to ensure that the Covenant is effectively communicated to local authorities, ensuring a focus on the removal of patchy delivery of the Covenant across different authorities.

Conclusion

On behalf of the serving Armed Forces community we would like to offer our sincere thanks to everyone who has played a part in delivering the Armed Forces Covenant during the past 12 months and are particularly grateful to those who have worked to address areas of disadvantage for our families. Whilst we celebrate the encouraging progress that has been made, we look forward to seeing the recently renewed commitment made by the Government to support Armed Forces families yielding positive outcomes.

 

Further information

To read the full Armed Forces Covenant Report, click here.

To read a summary of the Armed Forces Covenant Report, click here.

Contact us

Without your feedback we cannot gather the evidence that we need to bring about change, where required, and make life better for Naval Service families.

Call us: 023 9265 4374

Email: contactus@nff.org.uk

You can also contact us on social media:

Follow us on Facebook here.

Follow us on Twitter here.

 

Posted on: 14th February, 2018

We know that our families live across the country and you are often the ‘hidden military community’ so we want to make sure that the organisations you engage with on a daily basis understand what life is like for Naval families, whether you live close to a base or in the middle of a land-locked county!

 

One of the hurdles that has come up time and again when we talk to local authorities is that they want to know about Service life and how is it different to life on civvy street. What is the truth behind some of the myths about the military culture and lifestyle? Which other organisations support Service families and how can local authority staff contact them? We created a Covenant Toolkit to provide some of this information, but it was apparent that more could, and should, be done to inform those who engage with the Armed Forces in the local community.

Family

Warwickshire identified not only the challenge but also a potential solution and were swift to pick up the baton. We were delighted that we could offer some support and have been helping in the development of e-learning packages to bridge that gap, with Jenny Ward calling on her bank of knowledge taking the NFF lead. The modules that have been created so far form a suite of training packages are not only innovative and hugely informative, but give front line staff a superb resource and window into what life looks like for each of the Armed Services.

 

The training modules are interactive and include video and audio clips, as well as Q&A, to get information across in an interesting and user-friendly way. The first e-learning training package includes:
• A Fact or Fiction section which looks at issues faced by current and former Armed Forces personnel and their families
• An insight into the world of the military and how it compares to civilian life
• Some experiences of being in the military and life afterwards
• Sources of support for current and former Armed Forces personnel and their families

 

The MoD also recognises the benefits of informing and raising awareness amongst those working in the statutory and voluntary sectors and was with great delight that the e-learning programme was awarded additional funding by the MoD Covenant Fund. This has allowed the working group to expand the range of modules to be provided and, over the coming months, online training courses for Serving personnel and their families will also be made available, as well as specialised training for those dealing with the housing and homelessness issues faced by veterans and their families. A fifth module for those who support serving personnel and their families as they transition back to civilian life in the local community will also be developed, and our Transition Officer, Lucy Heaver, will be working with the group on this too.

covenant e-learning Screen shot 2 fact or Fiction

 

Another benefit of these training modules is that they will all be made available, free of charge, to local authorities, community and voluntary sector organisations across the UK. The first module for front-line staff was launched in February 2017 and more than 60 councils and other statutory organisations across the country have already requested a copy, so the hope is that their staff are now completing this training too and will have a much better of what life is like for you and your family.

 

Next time you speak to someone from your local council, why not ask them if they have heard about this great resource too?

 

Posted on: 20th June, 2017

The Chartered Management Institute (CMI) has pledged to support Service spouses and partners in gaining the leadership qualifications to help them further their career.

 

Ensuring that Service spouses and partners are not disadvantaged in finding and staying in employment due to service life is a key part of the Armed Force Covenant, which states that: The Armed Forces Covenant is a promise by the nation ensuring that those who serve or who have served in the Armed Forces, and their families, are treated fairly.

 

The Chartered Management Institute has sought to uphold this promise by signing the Armed Forces Covenant. In their pledges, the CMI support Service spouses and civil partners through their MOD Family Membership Scheme, which provides access to Leadership, Mentoring and Coaching qualifications, helping Service spouses to gain the key skills and professional recognition which can help Service family members to find employment.

 

The Scheme is also available free to children of Service personnel (aged 16-18) and allows them to become a Campus CMI Affiliate with access to all the benefits of online resources, including study support.

 

CMI’s pledges offer a discount on their qualifications and membership for family members of Service personnel who are CMI members, and a commitment to support Service spouses or Reservists who they employ with flexible working arrangements, where possible.

 

Chief of Defence People, Lieutenant General Richard Nugee is a CMI companion and participated in the signing of the Covenant at an event on 14 November. He said:

“The families of our Service personnel are an important part of the Covenant. We value and are grateful to them – the unsung heroes who support our Armed Forces. Knowing that the nation, and organisations like the Chartered Management Institute recognises this is extremely important and fundamental in making the Armed Forces Covenant work.”

 

Posted on: 18th November, 2016

British Airways has become the first airline to pledge support for the military community and their families by signing up to the UK Armed Forces Covenant.

 

British Airways recognises it has an important role to play in supporting the Armed Forces and their families.  It has also committed to giving Reservists and military spouses in its employment the flexibility they need to allow for deployment or training schedules, and also to support Service Leavers moving into civilian roles.

 

To demonstrate its commitment to the Armed Forces past and present, the airline is offering a 10 per cent discount on all fares across its global network of near 200 destinations. See more here.

 

The discount is available to all Serving Armed Forces, Reservists, Spouses of Serving Personnel, Forces Veterans, MoD Civil Servants, War widowers and Cadet Forces (over 16).

 

British Airways Chairman and CEO Alex Cruz, said:

“This discount recognises the great service given by the men and women of the Armed Forces; we hope that it will make their well-earned holiday time with their families easier and cheaper.  “We have strong links with the Armed Forces and our work-force includes many veterans and serving Reservists. By signing the Armed Forces Covenant we are demonstrating our respect for the hard work and dedication of our Servicemen and women, veterans and their families.

“We’re proud to show our support.”

 

Posted on: 20th June, 2016

Research shows that Royal Navy and Royal Marines spouses/partners represent an untapped pool of skilled labour. However, a study by Barclays also shows that almost 40% of Service spouses and partners believe that having their other half in the Armed Services has prevented them from being offered a job interview. We have put together some facts, figures and real life examples of how employing a Service spouse or partner can benefit your organisation, please click here. 

 

Sharing good practice

Military Network – many organisations have set up a network for those staff members that have a connections to the Military community. This provides support within the workplace and also gives the organisation the opportunity to raise new ideas and suggest possible future projects that are specific to the Military community.

 

Internal Moves Policyreferencing a Military spouse/partner within the policy reassures your staff member that you are supportive of internal moves due to their serving partner’s Military assignments.

 

Cultureeach member of staff has different family needs at different times. The greatest support will come from creating a culture where everyone is treated as an individual and these needs can be discussed open and honestly with a view to finding a solution that works for both the individual and the organisation.

 

Employment Workshops  the Naval Families Federation has been approached by a number of organisations wishing to facilitate employment workshops for Service spouses. Barclays Bank, for example, have run a ‘skills’ workshop for Royal Navy and Royal Marines partners and spouses in the summer of 2018. A pilot workshop was held in Portsmouth and it is now rolling out across the country.

 

Recruitment – if you have a position which you think would be suitable for a Service spouse or partner and you would like us to assist with advertising the role, please email info@nff.org.uk with the details and we will be able to share this on our LinkedIn page here; Forces Families Job (ForcesFamiliesJobs.co.uk) is a Tri-Service platform to enable family members of serving personnel to have a ‘one stop shop’ where they can apply for jobs directly with employers who have signed the Armed Forces Covenant as well as find signposting to other career and training opportunities. Please visit this page for more information. Listen to this podcast and find out more about how this platform can benefit employers.

 

Find out more

If you’re interested in finding out how you can offer employment support to Service spouses, or if you would like to know about Forces Families Jobs, please contact us at contactus@nff.org.uk.

 

Armed Forces Covenant

The Armed Forces Covenant is a pledge to acknowledge and understand those who serve/ have served in the Armed Forces, and their families, that they should be treated with fairness and respect. The Armed Forces Covenant can be signed by businesses of all sizes, charitable organisations, local authorities, public sector organisations and single services. Employers can choose specific promises or pledges to support their employees within the Armed Forces community. For example, employers can pledge to promote the fact that they are an Armed Forces-friendly organisation.

 

A report launched by The Forces in Mind Trust, titled ‘Benefit not Burden’, calls for increased awareness around the benefits to businesses, public and voluntary sector organisations in the UK in signing up to the Armed Forces Covenant.

 

Defence Relationship Management has also produced a video to explain why this partnership is good for businesses and the Armed Forces community.

 

Defence – Employers Recognition Scheme

The scheme encompasses bronze, silver and gold awards for employer organisations that pledge, demonstrate or advocate support to defence and the Armed Forces community, and align their values with the Armed Forces Covenant. 

 

Posted on: 12th May, 2016
Last updated on: 24th February, 2020

NHS Dentists

It can be difficult for serving families to access NHS dentistry in some areas. Here are links to help you to locate a dentist in your area:

 

If you find that you are encountering problems gaining access to an NHS dentist, or continuing with a course of treatment, such as orthodontic care, when you are assigned and these problems are directly attributable to you being part of a serving Armed Forces family, please contact us via contactus@nff.org.uk or call 023 9265 4374.

 

The Community Dental Services provide treatment for people who may not otherwise seek or receive dental care, such as people with learning disabilities, housebound people, and people with mental or physical health problems or other disabling conditions which prevent them from visiting a family dentist.

 

For information on NHS dental charges or other issues relating to dental care, you can visit the British Health Foundation. Their free and impartial advice centre is open between 9am and 5pm, Monday to Friday.

 

NHS Orthodontic Transfer Information
Armed Forces entitlement

The Armed Forces Covenant is a “promise from the nation that those who serve or have served, and their families, are treated fairly”. Due to the transient nature of their role, the Armed Forces and their families should retain their relative position on any NHS waiting list if moved around the UK due to the Service Personnel being assigned.

 

General Information

The following sections are for use when patients request an orthodontic case transfer either within the UK or from abroad. It is recognised that patients receive the best treatment outcome by completing their treatment under the care of one orthodontist. NHS Orthodontic treatment can take between 18 months to over 2 years. The average length of time of treatment is 21 months.

Orthodontists with existing NHS contracts in England can accept a patient who has moved from another part of the country (or from overseas) who is already waiting for or undergoing NHS orthodontic treatment. Most orthodontists operate two waiting lists; one for assessment and one for treatment. The assessment appointment will determine NHS eligibility e.g. whether a patient can be treated under the NHS and prioritise clinical need.

 

Transfers within the UK

Q: What if I am on a waiting list for orthodontic treatment and I move home within the UK?

A: If a patient moves and needs to change orthodontists, the current orthodontist should discuss alternative orthodontic providers with the patient and arrange a direct referral to the preferred provider. As Armed Forces and their families should retain their relative position on the waiting list, the referring orthodontist should provide the date of the patient’s acceptance on their list to the new provider to ensure their relative position is retained.

 

Q: What if I am receiving orthodontic treatment and I move home within the UK?

A: A patient should remain with their current orthodontist, if at all possible. If the patient requests a transfer, the treating orthodontist should discuss alternative orthodontic providers with the patient and arrange a direct referral to the preferred provider to continue treatment.

 

Transfers from Abroad

Where a patient begins treatment abroad (not just EEA) and returns to the UK and is entitled to NHS care, NHS criteria is applicable and not the criteria from the country where they began treatment.  The patient should have been under 18 at the point of referral, have had an Index of Treatment Need (IOTN) of at least 3.6 and have good oral health. Patients can find information on who currently provides dental and orthodontic treatment on the NHS Choices website. Patients can enter their postcode and the treatment they require, and a list of practices will be displayed.

Patients should contact their preferred dental practice to arrange an initial appointment and discuss a referral to an orthodontist if appropriate. Alternatively, your GDP may refer you to an orthodontist for their clinical opinion.

 

Q: I have moved to the UK and have been on a waiting list for orthodontic treatment abroad. Can I access treatment?

A: Follow the general information which provides advice on how to find a local NHS dentist and orthodontist. Upon referral, if the orthodontist deems that the patient meets NHS criteria, the orthodontist will agree the appropriate waiting time based on clinical need and the need to retain the patient’s relative position on the waiting list. In order for the patient’s relative position to be retained, it would be useful for the patient to provide evidence of how long they have been waiting for treatment (e.g. date of patient acceptance on overseas waiting list).

 

Q: I have moved to the UK and have been receiving orthodontic treatment. How can I continue my treatment?

A: Follow the general information which provides advice on how to find a local NHS dentist and orthodontist. Patients should arrange for their original patient records including study models, radiographs, photographs and notes to be provided so that an NHS orthodontist can confirm whether they would have met  NHS criteria on their original assessment date (i.e. that they were under 18, an Index of Treatment Need (IOTN) of at least 3.6 and have good oral health).

If the orthodontist feels that the NHS criteria would have been met, a course of treatment within the NHS can continue to be provided; If the orthodontist does not feel that the NHS criteria would have been met, or original patient records are not provided, a course of NHS treatment will not be provided.

 

Further information

If you have any further queries concerning orthodontic transfers, the Customer Contact Centre is the point of contact for patients and their representatives wanting information about accessing primary care (GP, dental, optical and pharmacy services). Any queries can be directed to NHS England’s Customer Care Centre, as follows:

Telephone: 0300 311 22 33
 Email: england.contactus@nhs.net

 

Posted on: 6th May, 2016
Updated on: 11th September, 2019