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*IMPORTANT UPDATE*

Thank you for your interest in this initiative. Due to popular demand, it is now closed.

Please click here for a list of useful resources and projects. Follow us on our social media channels for all updates on our future projects.

Introduction

Separation and deployment are part and parcel of Royal Navy and Royal Marines Service life. For the past few years, the Naval Families Federation (NFF) has been providing RN/RM personnel and their loved ones with book resources to help them through the challenges Service life may bring.

 

With thanks to your fantastic feedback, we are delighted to receive further funding from the Royal Navy and Royal Marines Charity (RNRMC) to launch the ‘Books for All’ project.

 

Our book list includes a wide range of topics suitable for all ages. What’s more, in recognition that RN/RM children experience the most parental absence of all three Armed Forces, we have expanded the eligibility to schools with at least one RN/RM Service pupil enrolled. Carers/Service parents are encouraged to engage with your school(s) to encourage sign-ups.

 

Eligibility/Terms and Conditions
  • For Service families: A maximum of one book for each family member of currently serving Royal Navy and Royal Marines personnel. You will be asked to provide your (or your serving person’s) Service number for eligibility purposes.
  • For schools: Limited to 10 books per school, staff are welcome to put these in their library or use them in any particular work they do with Service children. To apply, you must have at least one RN/RM Service child enrolled in your setting.
  • While every effort will be made to process orders quickly, this project is not supported by any additional staffing resource, so please be patient with us.
  • The provision of resources is subject to funding and availability, we will contact you if there is an issue with the book that you requested.
  • By applying to this project, you consent to be contacted by the NFF to collect feedback.
FAQ
I have previously benefited from the family resource project, am I eligible?

Q: I have previously benefited from the family resource project, am I eligible?

A: For families – Yes, you may still apply for ‘Books for All’, using our published eligibility/terms and conditions above. Please note: If you have previously received a book from the family resource project, we ask that you do not request the same book title(s) from ‘Books for All’.

 

For schools – If your school has benefitted from our previous resource project, unfortunately, you will not be eligible for this project. However, please share our project with your Service families for them to apply directly.

Can overseas families apply to this project?

Q: Can overseas families apply to this project?

A: Yes, certainly! This project aims to support all currently serving Royal Navy and Royal Marines families regardless of where they live. We recognise that it has been a challenge over the past years for overseas families to visit their families and friends back in the U.K. and we hope that this project can help. However do allow extra time for your parcel to arrive.

I haven’t received my parcel/ not heard from you, what do I do?

Q: I haven’t received my parcel/ not heard from you, what do I do?

A: This project is not managed by additional staff, please be patient with us.

Due to popular demand, we are unable to send out any confirmation email however the thank you landing page on Survey Monkey acknowledges the receipt of your application.

Despite best effort, Royal Mail are currently experiencing some delays due to the pandemic. Please check their website for the latest service updates in your area.

Please only get in touch with us via project@nff.org.uk or 02392654374 if you have not received your parcel 3 weeks from initial contact.

For overseas families, do allow an extra week due to customs.

I have a great book in mind, are you happy to include this in your list?

Q: I have a great book in mind, are you happy to include this in your list?

A: Yes. There are many new books published daily and we’d love to include anything that can best support our beneficiaries. Please let us know at project@nff.org.uk

I am a Reservist, am I eligible?

Q: I am part of the RN/RM Reserves, am I eligible?

A: If you have been impacted by the pandemic, for instance, you have been mobilised, we welcome your application and hope our project can help you and/or your loved ones.

How will my data be stored?

Q: How will my data be stored?

A: Survey Monkey is a fully secured system. Only staff members who are involved in the logistics of this project have access to the system. Your data, unless otherwise stated (e.g. you have opted in to receive our Homeport magazine), will be deleted as soon as possible after the dispatch of your package. Please click here to view our privacy policy.

Posted on: 1st February 2022
Updated on: 27th May 2022

News: 18th January, 2022

 

The NFF are delighted to support a new Royal Navy initiative which will see the Headspace App made available, for free, to all serving personnel and their families. Last year we successfully delivered a year-long pilot Headspace project with support from the Royal Navy wellbeing team. Your fantastic feedback and support for the project has provided the evidence to show that this platform is a key resource which can help support mental health and wellbeing within our community.

What to do next?
  • Serving RN, RM, RFA personnel & RN Civil Servants: Visit this page to sign up. Please reference RNTM 07-001/22.

 

  • Non-serving family members: Your Service person has to create their account first. Once they have done that, they will then be able to invite you to open an account too. Please refer to the FAQ section below for further clarification. If you know that your Service person is due to deploy on an exercise or operations, and therefore may have limited access to the internet, please make sure that they have created their account and sent you that invite BEFORE they go, so that you can access the App while they are away.  If you have further questions or technical issues please reach out to TeamSupport@headspace.com

 

  • If you already have a Headspace account, either as part of the NFF/RN FPS pilot or because you had accessed the platform independently, please refer to the FAQs below for further explanation.

 

*Please note that this is a new contract with Headspace, so there are particular steps that you will need to take to ensure that you get access to the full range of support that they offer.*

FAQ/ troubleshoot

Please refer to the FAQ below. If you have further questions or technical issues please reach out to TeamSupport@headspace.com

How do I sign up?

Q: How do I sign up for Headspace for the Royal Navy?

 

A: Signing up for Headspace is a 3-step process: Sign up/Log In, Verify and Finish. If you’re new to Headspace, you can sign up for an account by following the below instructions. You can also link an existing account by following the instructions below.

1. Visit the enrollment page. You will be asked if you have an existing Headspace account. Choose “No, create a new account”
2. Fill in the requested information, using your civilian email address for the registration, and click “Sign up”
3. Verify your account by entering your ‘@mod.gov.uk’ email address
4. New members will receive two emails: one to confirm your new Headspace account, and one to verify your organisation email address
5. Download the Headspace app in the iOS App Store or Google Play Store
6. Open the app and log in using your Headspace login details
7. Get some Headspace

How do family members sign up to this project?

Q: My loved one is currently serving in the RN/RM/RFA. Where can I sign up?

 

A: Your serving loved one must create a Headspace account first. They will then be able to create a family license under Headspace for the Royal Navy scheme. Once they have registered for a Headspace account they will be sent a message on Headspace to register a family member. This offer is limited to 3000 licenses and will be on a first come first served basis.

I have an existing Headspace account. What do I do?

Q: Can I link my existing Headspace account to a Headspace for the Royal Navy membership?

 

A: Yes, If you’re already a Headspace user, you can link your existing account. Follow the below instructions:

1. Visit this page.
2. You will be asked if you have an existing Headspace account. Choose “Yes, I have an existing account.”
3. Enter your existing Headspace login information
4. Verify your account by entering your ‘@mod.gov.uk’ email address.

Please Note: If you purchased an individual membership, your Headspace Plus auto-renew was turned off automatically. If you have a student plan, family plan, or signed up through Apple iTunes, Google Play, or Spotify you will need to turn off auto-renew to cancel your billing and avoid being charged. Please see the next questions for instructions.

What if I leave the Royal Navy?

Q: What if I leave the Service?

 

A: If you leave the RN then your Headspace enrollment will continue until the end of the current contract.

I'm still being charged despite having switched to the Headspace for Royal Navy. Please help?

Q: I signed up for the Headspace for the Royal Navy but I’m still being charged. What’s happening?

 

A: If you’re currently a Headspace Plus member with an individual plan and you signed up through Apple iTunes, Google Play, or Spotify you will need to turn off auto-renew to cancel your billing and avoid being charged. See instructions below. If you need additional help, please contact teamsupport@headspace.com.

I'm part of a family plan, will this affect my enrollment in Headspace for the Royal Navy?

Q: I am part of a Headspace family plan, how does this affect my enrollment in Headspace for the Royal Navy?

 

A: If you are currently enrolled in a Headspace family plan, you will need to leave the family plan or you will continue to take up a spot in the plan. Your family plan owner has to remove you from the plan. Only the family plan owner will be able to delete someone from the family plan. Upon doing this, the family member who has been deleted will receive an email confirming these details. This opens the spot for a new family member to be added.

To remove a member from your family plan, please follow these steps:
1. Visit https://www.headspace.com/family/manage
2. Click the “X” button to the right of your family member’s email address

I'm the owner of a family plan, how will my enrollment in Headspace for work affect my other members?

Q: I am currently the owner of a family plan, how will my enrollment in Headspace for work affect my other members?

 

A: If you are the owner of a family plan and enroll in Headspace for Work, you will continue to be billed for the annual family plan subscription unless you turn off auto-renew. If you close your family plan account or turn-off auto renew all members in your family plan will lose access to their Headspace Plus membership through the family plan Account once your subscription expires. If you are enrolled in Headspace for Work and close your family plan Account, you will continue to have access to Headspace Plus through Headspace for Work and don’t need to take any further action.

If you wish to cancel your Family Plan, turn off auto renew by:
● Visit https://www.headspace.com/subscription/manage
● Log into your account
● Select “TURN OFF AUTO RENEWAL”.
● If the button is not there, please send an email teamsupport@headspace.com for help.

If you do not turn off auto-renew and keep your family plan, you will continue to have access to Headspace Plus should you leave the Royal Navy.

How to cancel Headspace Plus Subscription (paid versions - Apple iTunes, Google Play, Spotify Bundle)?

Q: How do I cancel my current Headspace Plus Subscription if I paid with Apple iTunes, Google Play, or the Spotify Bundle?

 

A: Cancellation steps can differ, depending on where you subscribed (directly through Headspace, Apple App Store or Google Play Store). Please review below to see the steps that apply to you:

If you purchased your subscription from our website:
1. Log in to your account from a desktop or mobile browser (not the mobile app) at www.headspace.com.
2. Visit https://www.headspace.com/subscription/manage and click/tap “TURN OFF AUTO RENEWAL”.
3. If the button is not there, please send an email to help@headspace.com.

 

If you purchased your subscription via Apple App Store:
1. Open the Settings app
2. Scroll down to “iTunes and App Store”
3. Tap Your AppleID Email
4. Select “View AppleID” (You may be asked to log in)
5. Tap “Subscriptions”
6. Select the Headspace subscription
7. Tap “Cancel Subscription” to disable it from auto-renewing at the end of the current billing cycle

 

If you purchased your subscription via Google Play Store:
1. Open the Google Play Store
2. Tap Menu (3 small horizontal lines) next to “Google Play”
3. Tap Account and then Subscriptions
4. Find the subscription you want to cancel
5. Tap Cancel

 

If you purchased your subscription via Spotify:

1. Visit https://www.spotify.com/account/subscription and log in to view your Spotify subscription information

2. Manage your payments or cancel by visiting the “Subscription” section of your account

If you need more help with this, please visit Spotify’s Help Page or contact them directly at https://support.spotify.com/contact-spotify-support/

I’m having issues with the app. What should I do?

Q: I’m having issues with the app. What should I do?

 

A: If the app is running slowly or freezing, please try to reinstall the app on your device. A strong WiFi connection is important to ensure downloads are fast and seamless. If you are still experiencing issues, please email  help@headspace.com with the make, model, and operating system of your device.

I'm not connected to the internet, will I be able to access the app?

Q: Can I use Headspace if I am not connected to the internet?

 

A: You can play any of your Headspace meditation sessions offline by using our mobile app for iOS or Android devices. While online, simply select and pre-download your sessions for offline use.

Can I use the subscriptions with kids?

Q: Can I use the subscriptions with kids?

 

A: Anyone over 13 can use subscriptions on their own. For under 13 year olds, the Kids Packs are included in your subscription and you can use these with kids without interruption in your own progress. Headspace strongly advises that no children under 13 use the app without the supervision of a parent / guardian / teacher.

What devices can I use to access Headspace?

Q: What devices can I use to access Headspace?

 

A: Apple iOS or Android devices: This can be downloaded from the Apple iTunes App or Google Play Store respectively. For the optimum experience, we recommend using an iOS device with iOS 9.0 or later. Android devices will require operating system 4.0 or later.

For tablets, the Headspace app can be used on any iPad with iOS 9 or later, and any Android tablet with Android 4.0 or later (including Kindle Fire tablets). Headspace also integrates with the Apple Health App and Apple Watch.

Web Browser: Headspace is optimized to run on the latest versions of the following browsers: Chrome, Firefox, and Opera

Please Note: While you can using Headspace.com on your tablet’s browser, for the best experience, please download the Headspace app through the iOS App Store or the Google Play Store.

Further support

Q: I need help. Who can I contact please?

 

A: The Headspace Support Team is available 7 days a week:

1. Email: teamsupport@headspace.com
2. Live Chat: If you see the orange “Chat” bubble on the bottom right-hand corner of the page, click/tap on it

We are very grateful to Annington Trust for so generously funding our Winter Glow project, for which there has been tremendous demand. However, we regret that this project is now closed.

It wasn’t much of a summer, but the NFF team did our best to Brighten Your Day with a little something to amuse or entertain you.

 

Now, as 2020 draws to a welcome close and we keep our fingers crossed for 2021, we’ve revamped our shopping list in order to offer you a warm, welcoming Winter Glow.

 

Winter Glow is essentially Brighten Your Day in a scarf and gloves – the Annington Trust generously agreed, once again, to support Royal Navy and Royal Marines families (Regular and Reserves) with resources to support resilience, enhance coping strategies and bring a bit of cheer in difficult times, this time tailored to colder weather and longer nights.

 

As with the Brighten Your Day project, Winter Glow aims to provide Royal Navy and Royal Marines families (Regular and Reserves) with resources to support resilience, enhance coping strategies and bring a bit of cheer in difficult times.

 

It is designed to support those families experiencing periods of separation or those impacted by covid-19.

 

Eligibility
  • This project is for currently serving Royal Navy and Royal Marines families (Regular & Reserve) who have been impacted by COVID-19.
  • You will need to provide us with your serving loved one’s Service number for eligibility purposes.
  • The provision of resources is limited to one item per Service number. The provision of resources is subject to funding and availability. Should your item be unavailable, a suitable alternative will be sourced where possible.
  • If you received resources from Brighten Your Day, you are still eligible to apply to Winter Glow.

* Do get in touch with the project team at project@nff.org.uk should you have any questions about your existing order.

 

Posted on: 7th December, 2020
Updated on: 1st March, 2021

 

The Service Children’s Progression Alliance (SCiP Alliance), has worked with partners across the UK to develop a self-reflection tool for schools to consider their support for children in Armed Forces families. Underpinned by rigorous research and thoroughly tested in school, the Thriving Lives Toolkit provides schools with a framework of 7 principles through which to reflect on their practice and suite of resources developed in collaboration with a range of partners across the UK.

This tool provides policy makers and practitioners with a clear picture of the number and distribution of Service children by local authority, based on English Service Pupil Premium data.

Kath Lawrence, SCiP Alliance Head of Operations, said “Children and young people in Armed Forces families have unique strengths and challenges. Discontinuity in learning, relationships and opportunities due to the complex and highly individual interplay of school transition and separation from parents can affect Service children’s achievement, progression and wellbeing. This toolkit will help teachers to reflect on their approach to supporting Service children and give them the tools to plan and deliver effective support. The SCiP Alliance’s network of Hubs will be organising a series of training conferences to further support schools in engaging with the Toolkit.”

 

Service parents are encouraged to share this with their child(ren)’s school.

 

Posted on: 29th October, 2020

UPDATE

As 2020 draws to a welcome close and we keep our fingers crossed for 2021, we’ve revamped the project in order to offer you a warm, welcoming Winter Glow. Please click here for more information.

On the 75th anniversary of VE Day, the Naval Families Federation (NFF) is proud to announce the ‘Brighten Your Day’ project, funded by the Annington Trust.

 

We are grateful for our Armed Forces’ sacrifice to protect our nation and its interests. As we celebrate the end of conflict in Europe 75 years ago today, we are also proud to be in the corner of currently serving members of the Royal Navy and Royal Marines and their families.

 

Our community is resourceful and resilient. Families and partners juggle work, childcare, finances, home responsibilities and everything else during periods when serving people are working away or deployed.

 

During the coronavirus pandemic, we recognise that there is additional pressure on currently serving Royal Navy and Royal Marines personnel and their families. The NFF has received funding from the Annington Trust to provide them with resources to support their resilience, to enhance coping strategies and to brighten a family’s day during COVID-19.

 

UPDATE

This project has been replaced by ‘Winter Glow’. Please click here for more information.

Gallery

Thank you for your positive feedback and on-going demand – here are some of the pictures featuring you! Please contact us with your photos as we would love to see them!

Posted on: 8th May, 2020
Updated on: 7th December, 2020

 

We want to say a huge ‘thank you’ to all the people who are working as part of the national response to Covid-19.

 

Many key workers in the NHS, the Armed Forces (Regular and Reserve) and other vital services are working away from home at the moment as a result of the Covid-19 pandemic. If you are living away from your family, here are some tried and tested tips from the experience of Royal Navy and Royal Marines families which may help you to navigate this time of separation.

 

You can download our resource free here.

 

 

Posted on: 30th April, 2020

 

 

If you and your family are considering leaving the Royal Navy or Royal Marines or are already on your way out, find out all of the information that you need to know about your transition in these guides:

 

  • Front cover of NFF Transition Guide - for RN/RM Service leavers and their families. Full guide can be found on our website.Most Service leavers and their families leave the Armed Forces with no problems at all. However, for some, transition can be an unsettling and anxious time. Do have a look at our Transition Guide for Royal Navy and Royal Marines Families here (v2 updated in January 2021), which includes all of the information that you need to know when you are thinking about or are leaving the Royal Navy or Royal Marines.

 

  • You can also find the latest edition of the Service Leavers Guide produced by MOD here for additional information.

 

Additional information
  • Our Employment Specialist joined forces with colleagues in the Army and RAF Families Federations for a two-year project supported by the Forces in Mind Trust. The project, which came into fruition in November 2018, has given us an insight into the challenges faced by families during the transition period and highlighted the need for further research to better understand specific cohorts of families. Read more about this project and access the full report here.

 

  • We are pleased that the tri-Families Federation research has helped to inform a new Holistic Transition Policy, announced by Defence Secretary Ben Wallace on 1st November 2019. Read more about this here.

 

  • Veterans’ Gateway has launched a ‘Plan Early’ campaign to encourage Service Leavers and their families to plan early for their transition into civvy street. Watch a short video about this campaign below, or visit their site for more information.

 

 

If you have an experience of transition that you’d like to share or have any questions or concerns, contact: contactus@nff.org.uk.

 

Posted on: 3rd May 2017
Last updated on: 4th October, 2021