For those families whose family member needs adaptations to a Service family home it is essential that they are able to be housed in properties that meet their needs.
Feedback from families and their representatives showed that collectively, Amey Defence Services and The Defence Infrastructure Organisation (DIO)’s processes for funding approvals for adaptations were not working effectively, process was hampering progress. Recently, effective collaboration between the two organisations’ commercial teams has led to essential improvements. Funds are now being freed up more easily catering to those families who need adaptations, making sure that when adaptations are needed they can go ahead faster.
If you, or a member of your family, has an additional need or disability and you are moving in to, or living in, Service Family Accommodation which requires adaptations, the following factsheets can provide more information about the application process:
- Moving in to SFA
- Living in SFA
- Additional Needs and Disability Adaptations Flowchart
- The process for applying for SFA if you have additional needs (JSP Vol 1, Part 1, Section 3)
If you are concerned about any issue surrounding adaptations, please contact the Amey Defence Services Helpdesk on 0800 707 6000.