temporary Tag

There are houses or flats available to personnel who need temporary accommodation for short periods of time, either for themselves or their family. To find Contact Housing in your area, please visit the RN FPS website.


Short Term Family Accommodation (STFA)

Short Term Family Accommodation is a group of Service Family Accommodation properties which have been set aside for use as temporary self-catering accommodation primarily for welfare reasons.

The Scheme is aimed at enabling Service personnel to utilise these facilities for both themselves and visiting friends or family members with priority always given to welfare/compassionate cases.

Service personnel, Veterans, MOD civilians and their families can expect fully equipped Service Family Accommodation with everything they need, from duvets and linen, to TV/DVD players and cooking facilities. Properties are available for a minimum stay of two nights to a maximum stay of six months.

For further information, please click here.


Cotswold Centre

The Services Cotswold Centre provides secure and affordable temporary housing for serving personnel and their families from all three services.

The Centre is primarily open to those that are:

  • subject of emergency evacuation from overseas;
  • in transit between postings or retiring;
  • with welfare housing issues.

The accommodation is located near Corsham, Wiltshire. It can provide accommodation for up to six months. It comprises of 60 self-contained homes.

The three bedroom chalets and converted flatlets are all self catering. They are fully furnished and include a TV, fridge/freezer, crockery, bedding and towels. On-site facilities include a primary school.

Families may be accommodated if they are:

  • a Service person and/or their spouse/civil partner, whether or not they are accompanied by children or any other authorised immediate family members;
  • estranged families/spouses/civil partners of personnel who are able to cover the costs of their accommodation and living expenses;
  • injured personnel, their carers and/or immediate family members, where authorised by the Officer Commanding of the Centre and welfare providers – for the purposes of recuperation during rehabilitation.

This may include those in receipt of a Family Maintenance Grant. Families in UK SFA will only be accepted in exceptional circumstances – with authority from the single Service Housing Colonels.

Where a requirement falls outside of this eligibility, the parent Unit should seek advice from the Officer Commanding of the Centre.

Personnel should see 2015DIN01-029 on the Defence Intranet for further details, including the full eligibility criteria and the priority order for housing people in the Centre.


Navy Mews

The plan to take a tired and unused office space and re-purpose it into bespoke, self-contained units has been through many phases and challenges. However, as the New Year started, the official opening of the Royal Navy’s three new single parent units in Dreadnaught Block, HMS Nelson, turned plans into reality.

The aim behind the project is to give single serving parents the ideal environment to spend time and build relationships with their children when not away on deployment.

For some time a solution has been sought to address the challenges of finding a safe and comfortable place for personnel to use, and the Royal Navy hopes this will prove to be a huge step in helping separated families.

Commander Martin Evans, the Naval Base Executive Officer, explained:

“We identified a need back in 2010. If a Service person is the primary care-giver in a child’s life, the MOD will always provide a permanent home, however, separated single parents often struggle to retain quality contact because of a combination of the constraints imposed by Service life, the costs involved and significantly, the lack of an accessible home from home facility. We wanted to provide somewhere where these parents can have a semblance of normality, where they can eat together, play together and bond in a home environment – rather than a hotel and a weekend of fast food.

The project is a great example of collaborative working. RNRMC took on the mantle of securing the funding needed to deliver the project, successfully bidding for and raising the £250,000 required. This was just the tip of the iceberg in a project of this size and ambition. RNRMC’s Director of Relationships and Funding, Mandy Lindley said, “I am really delighted to see this project materialize. The close cooperative working with the Chain of Command and the Accommodation Officer, Sara Williams, has delivered, despite the many challenges that presented themselves as we progressed this plan. I have been involved with this project since arriving with RNRMC some 18 months ago and have seen the highs and the lows, and witnessed the sheer determination and innovation needed to ensure that this truly valuable resource could be made available for families.”

The three apartments each have a theme: ‘Poppy’ which has been adapted for any visitors who may need easier access or who have additional needs: ‘Shabby Chic’; and ‘Beach’. The finishing touches for each of the themed ‘Mews’ have been supplied via an innovative scheme which has involved the creative work of the wives and partners who attend ‘Friends at No 10’ (a Community House for Armed Forces families living in Portsmouth). Working with the Portsmouth based ‘Company of Makers’, the group from ‘Friends at No 10′ have created bespoke throws and cushions for the flats. Volunteers who attend the Friday sewing class, crafted unique, soft furnishings to help visitors feel welcome and at home.

Additional collaboration has come in the form of many generous donation from a number of sources, particularly from within the Service families’ community. Each room benefits from donated toys, games and books, providing the perfect environment for relationships to flourish.

To book Navy Mews, please call 02392 725 093 or email: 


Stepping Stones

SSAFA (Soldiers, Sailors, Airmen and Families Association) have two Stepping Stones Homes in North West London and in Tyne & Wear. The Homes offer temporary supported accommodation to women with a Service connection (with or without children), who are in need of a secure environment and emergency accommodation. Applications should be made through the Welfare Authorities or Families Officers to SSAFA. More information can be found on the SSAFA website.


Joint Service Housing Advice Office (JSHAO)

The Joint Service Housing Advice Office (JSHAO) website has information for those who need re-housing. There is information on homelessness, Council housing, and affordable housing schemes etc. You can also get information on JSHAO’s regular housing briefings and their Housing Matters Magazine. Click here to visit their website.


Contact Houses/Welcome Houses

Contact Houses or Welcome Houses are the houses or flats on an estate, which are available to personnel who need temporary accommodation for short periods of time, either for themselves or their family. To find Contact Housing in your area, please visit the RN FPS website.


Posted on: 3rd May, 2018
Updated on: 2nd December, 2019

Where Service Family Accommodation (SFA) is unavailable, privately rented accommodation may be allocated.


Houses are found from the commercial rental market by the MOD Accommodation Agency contractor and as far as is possible, will meet the equivalent size and specification of property that broadly reflects the prospective occupant’s equivalent SFA entitlement. The property will also usually be located within an appropriate radius (10 miles maximum) of the place of duty.


To read more about the SSFA rules and regulations on the Defence Infrastructure Organisation, pages Part 1 UK, Part 2 Overseas or Part 3 SLA, click here.


Posted on: 11th May, 2016