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Accommodation

  • Policy Announcement Under existing rules, living accommodation provided to members of the Armed Forces is free from a benefit-in-kind tax charge. The Future Accommodation Model (FAM) is still under development, however it...

  • Civilian Housing Options What are the Options? There are a number of housing schemes that are available to the Service and ex-Service community. These include the Ministry of Defence Nominations...

  • Learn more about the factors taken into calculating your Service family accommodation rent here.

  • If your sole/main residence in England is left empty, due to Service-related reasons, then you should be eligible for a council tax discount of 50% on that home for the duration it...

  • This scheme enables Servicemen & Servicewomen to borrow up to 50% of their salary, interest free, to buy their first home or move to another property on assignment or as their families’ needs change. Read more about it here.

  • The government has opened a consultation process on improving access to social housing for members of the Armed Forces community. Find out what it could mean for you here.

  • When living in Service Family Accommodation (SFA), you will need to insure your home. See our guidance here.

  • We carried out a survey in November 2018 to assist the MOD in reviewing the provision of military housing. Please see the survey results here.

  • On 29th August 2018 it was announced that CarillionAmey was rebranding and is known as ‘Amey’ from now on.There are sereval changes that you may wish to take note of.

  • For those families whose family member needs adaptations to a Service family home it is essential that they are able to be housed in properties that meet their needs.   Feedback...

  • DIO has launched a compensation scheme in the UK to cover missed appointments and significant issues at move-in for SFA. Read more about this scheme here.

  • If you are not happy with the level of service you have received from Amey Defence Services you can make a formal complaint. The complaint process is split into 3...

  • Amey Defence Services have put together a factsheet for dealing with damp and mould in Service Family Accommodation. They have suggested the following, which you may find useful:   1....

  • If you believe that you will lose entitlement to SFA in the future, or find yourself in this situation, advice is available from a variety of sources.

  • When you accept an offer of a Service Family Accommodation (SFA) property you should arrange a ‘move in’ appointment using the e-1132 system.   At the agreed date and time, Amey...

  • Click here to read the Naval Families Federation's guide to moving out of your Service Family Accommodation.

  • When you need something repaired You have three options for reporting repairs in your home: Contact Amey Defence Services via their website Call their Customer Service Centre on Freephone 0800...

  • If you are occupying SFA in one of the three Base Port Areas, then you can retain your SFA on assignment to a new Duty Station. Find out more here.

  • Find out more about your eligibility and the application process for Service Family Accommodation here.

  • There are houses/ flats available to serving personnel who need temporary accommodation for short periods of time, either for themselves or their family.

  • Single Living Accommodation (SLA) is accommodation provided to single unaccompanied personnel. It is normally provided by means of a Mess or accommodation block, or in the form of substitute accommodation....

  • Message from the Defence Infrastructure Organisation (DIO):   Sub-letting of Service Family Accommodation The Defence Infrastructure Organisation (DIO) has initiated a long-term project to sub-let empty Service homes that are not...

  • Where Service Family Accommodation (SFA) is unavailable, privately rented accommodation may be allocated.   Houses are found from the commercial rental market by the MOD Accommodation Agency contractor and as far...

  • There has been an update of FAM on 1st April 2019. Please click here for more information.

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