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Accommodation

  • Policy Announcement Under existing rules, living accommodation provided to members of the Armed Forces is free from a benefit-in-kind tax charge. The Future Accommodation Model (FAM) is still under development, however it...

  • Civilian Housing Options What are the Options? There are a number of housing schemes that are available to the Service and ex-Service community. These include the Ministry of Defence Nominations...

  • The Combined Accommodation Assessment System (CAAS) is a charging system for Service Family Accommodation (SFA) and was announced by the Ministry of Defence (MOD) on 24th October, 2014.   What...

  • If your sole/main residence in England is left empty, due to Service-related reasons, then you should be eligible for a council tax discount of 50% on that home for the duration it...

  • What is the scheme? Regular Royal Navy and Royal Marines personnel can benefit from a £200 million scheme to help them get on the property ladder. The Forces Help to...

  • When living in Service Family Accommodation (SFA), you will need to insure your home.   Standard home liability insurance does not cover Service family accommodation (SFA).   The Ministry of...

  • ** Update: This survey is now CLOSED. Please do keep an eye out for the results. **   The Ministry of Defence is in the process of reviewing the provision...

  • On Wendesday 29th August 2018 it was announced that CarillionAmey is rebranding, and will be known as ‘Amey’ from now on.   There are sereval changes that you may wish...

  • For those families whose family member needs adaptations to a Service family home it is essential that they are able to be housed in properties that meet their needs.   Feedback...

  • The Defence Infrastructure Organisation (DIO) has launched a compensation scheme in the UK to cover missed appointments and significant issues at move-in for Service Family Accommodation (SFA) and Substitute Service...

  • If you are not happy with the level of service you have received from Amey Defence Services you can make a formal complaint. The complaint process is split into 3...

  • Amey Defence Services have put together an action plan for dealing with damp and mould in Service Family Accommodation. They have suggested the following, which you may find useful:  ...

  • For enquiries about loss of entitlement to Service Family Accommodation (SFA) resulting from retirement, redundancy, discharge or estrangement, please contact the Loss of Entitlement Team by telephoning 01904 418000 or...

  • When you accept an offer of a Service Family Accommodation (SFA) property you should arrange a ‘move in’ appointment using the e-1132 system. At the agreed date and time, Amey Accommodation...

  • Visit the Amey Defence Services website for details on moving out of UK SFA, arranging a pre move out appointment and find out details about the Walk Away Cleaning Scheme.   Move out...

  • Repairs and maintenance in your Service Family Accommodation.   When you need something repaired You have three options for reporting repairs in your home: Contact Amey Defence Services via their...

  • In general terms, Service personnel who are either married or in a Civil Partnership are entitled to Service Family Accommodation (SFA) within a ten-mile radius of their place of work....

  • To be entitled to apply for Service Family Accommodation (SFA), Service personnel must: be aged 18 and over; be married or in a civil partnership or who have permanent custody...

  • There are houses or flats available to personnel who need temporary accommodation for short periods of time, either for themselves or their family. To find Contact Housing in your area,...

  • Single Living Accommodation (SLA) is accommodation provided to single unaccompanied personnel. It is normally provided by means of a Mess or accommodation block, or in the form of substitute accommodation....

  • Message from the Defence Infrastructure Organisation (DIO): Sub-letting of Service Family Accommodation The Defence Infrastructure Organisation (DIO) has initiated a long-term project to sub-let empty Service homes that are not currently...

  • Where Service Family Accommodation (SFA) is unavailable, privately rented accommodation may be allocated.   Houses are found from the commercial rental market by the MOD Accommodation Agency contractor and as far...

  • The Ministry of Defence (MOD) is looking at how it can improve the accommodation offer for service personnel, to make it fairer, and more flexible, whilst keeping it affordable for...

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