Last reviewed: 25th June 2025

There is a wide range of support and resources available for Royal Navy and Royal Marines families. Key areas include fostering and adoption, dental health, and specialist support for carers and bereavement. The page also highlights various initiatives like the Armed Forces Carer’s Passport and the Strengthening Families program, which aim to provide tailored assistance to families navigating the unique challenges of military life. Additionally, resources such as NHS podcasts and welcome guides for families moving across the UK are available to help families stay informed and supported.

1. Family Life

Fostering & Adoption

Adoption

The MOD recognises that there are Service personnel and their families who are both willing and well suited to adopting a child or children and that there are many children who are waiting to be adopted. Adoption can be a long process, and military life may impact on this process.

Fostering

Fostering can be either a long- or short-term arrangement and there are several types of foster care. If you are considering fostering, it may be helpful to know that Service personnel fostering children are eligible for Service Family Accommodation (SFA) if additional space is needed (Approval letters from local authorities are required).

What support is available to me?

More information on Adoption and Fostering in the Armed Forces can be found in DIN 2024DIN01-120 along with new guidance created by the MOD and Government to support service families through this journey. Adoption and fostering support for Service Personnel – GOV.UK

Other agencies to contact for more information


2. Resources

Book Resources

Separation and deployment are part and parcel of Royal Navy and Royal Marines Service life. We have put together a book list with a wide range of topics suitable for all ages to help you through the challenges this lifestyle may bring. 

NHS Podcast

A brand new series, the NHS Armed Forces Health Podcast, is now available for streaming. 

This podcast series has been commissioned by the NHS England Armed Forces Patient and Public Voice (AFPPV) Group in order to be used as a resource for the Armed Forces community to support them in understanding and navigating the NHS and to raise awareness of how to become empowered advocates for their own health as a patient or family member of one.

The full series is now live, as follows: 

  • Episode 1: What is the AFPPV? With Kate Davies, Nicky Murdoch & Tom Fox 
  • Episode 2: Military Medical Experience & Leaving With Dr Johnathan Leach, Paul Findlay & Kate King 
  • Episode 3: Your GP With Dr Johnathan Leach, Kat Dalby-Welsh & Paul Findlay 
  • Episode 4: Physical Health With Shehan Hettiarachy, Gregg Stevenson & Teresa Griffiths 
  • Episode 5: Mental Health With Dr Dan Barnard, Tom Fox & Jo Jukes 
  • Episode 6: Family/Children With Andrea Collins, Jenny Ward & Jess Stirling-Yeatman 

You can hear from our health and wellbeing lead in the final episode to discuss the challenges faced by Armed Forces families.  

Please do share the series with your GP and other healthcare providers to help them better understand the work that is being done to support you. 

Welcome guides for Service families moving across the UK

Did you know that there are information guides available if you are moving around the UK or returning from an overseas posting? 

These booklets were designed to provide information you may need to help you and your family settle into a new location. They cover aspects such as housing, education, healthcare, employment, benefits and social care and other useful information, as well as a list of supporting organisations. 

If you are considering moving, or are due to move for an upcoming assignment order, please do read the guides, which can help to ease your mind. 

*Northern Ireland: currently in production*


3. Supporting organisations/initiatives

Strengthening Families – By your side

‘Strengthening Families – By Your Side’, an offer of support for all Royal Navy and Royal Marines families, was officially launched on 1st September 2020. Developed by the NFF and the Royal Navy & Royal Marines Charity (RNRMC), the project aims to provide RN/RM families the right support, at the right time. Please note, this programme officially extended its eligibility to serving RFA families as of April 2022. 

In 2025 the Strengthening Families booklet was released, you can view the booklet here.

Military Wives Choirs

The Military Wives Choirs is a charity that brings all women in the military community closer together and empowers them through singing. The emphasis is on all women: the choirs contain wives of serving personnel, but also those currently serving, veterans, mothers, sisters and daughters, and others with a military connection.

NHS England Armed Forces Patient & Public Voice Group

NHS England has a statutory duty to engage with patients as they plan and deliver their services and one of the ways that they do this is through Patient and Public Voice Groups (PPV). Did you also know that the Armed Forces community has it’s own PPV Group, which was established to ensure that the unique needs of serving personnel, veterans and their families are considered too, or that the Naval Families Federation is part of this Group?

The first NHS AF PPV Impact Report has now been published and you can read more about how the NFF uses anonymised evidence and feedback shared with us by families to influence health policies that can impact upon our whole community.


4. Carers in the Armed Forces

RBL Research – Unpaid Carers In The Armed Forces

he aim of this 2021 report is for carers in the Armed Forces community to feel valued and receive support that is tailored to their needs, thereby improving their quality of life and that of those they care for. 

Armed Forces Carer’s Passports

New: Armed Forces carer’s passports introduced

Carer’s passports are well established and widely used across many organisations throughout the UK, including the Civil Service, and have proven to be an invaluable resource for employees with caregiving responsibilities. They are now available for our Armed Forces.

It can be especially hard to balance a career in the Armed Forces alongside caring responsibilities, but the Ministry of Defence (MOD) is dedicated to support those who do.

Introducing the Armed Forces carer’s passport

In November 2024, the MOD has launched the Armed Forces Carer’s Passport, a practical and effective tool to help carers in managing their responsibilities. The passport ensures that when carers move between roles or experience a change in manager, they do not have to renegotiate the necessary arrangements from scratch. By documenting required flexibilities, the passport provides continuity and support, reducing unnecessary disruptions for both the carer and the MOD.

The passport acknowledges that operational needs will always remain the priority. However, it ensures that the carer’s circumstances are formally considered, fostering an environment where personnel feel empowered to discuss their care-giving challenges, how these might impact their work responsibilities and feel supported in their dual roles by promoting openness and mutual understanding.

This whole-force approach ensures that both military and civilian carers receive the same level of support, reflecting the MOD’s commitment to enhance the wellbeing of its personnel and their families. The introduction of the passports will improve consistency in the way care-giving responsibilities are supported, ensuring that all carers are treated fairly and equitably, regardless of where they are serving or who their manager is.

If you are an Armed Forces carer, please speak to your manager about the Armed Forces Carer’s Passport and explore how it can support you.

For more information on this and other support available visit GOV.UK, which includes reference to the Armed Forces Carers Passport Guidance and Implementation DIN 2024DIN01-126 and Armed Forces Families – Health and Wellbeing Hub.

Information for families will also be added to Discover My Benefits in 2025.

Support Available

Supported by the specialist knowledge of national membership charity Carers UKEmployers for Carers (EfC) works with organisations who want to support, retain and empower employees with caring responsibilities. EfC Digital is an online support portal for working carers offered in collaboration with the MoD, which is a member of Employers for Carers.

Caring for a loved one who is ill, disabled or older can be valuable and rewarding, but without the right support caring can have an impact on your health, your job, your finances and your social life. The Royal Navy and Royal Marines Charity have teamed up with Carers UK to support unpaid carers in the Royal Navy community. An online portal has been developed that brings together Carers UK’s digital products and online resources with RNRMC funded support for carers.

The RN Enabled Network offers support to RN, RM, MR, RFA personnel and MOD civilians who are living with disability, chronic condition or caring responsibility. You can contact the team via their X/Twitter page for more info. Also see an article from our Homeport magazine (Autumn 2022, p.56). 

Other peer support networks also exist for those within the Armed Forces community.

Here are a number of organisations across the country providing support to carers within Armed Forces families, such as: 

If you are a carer and want to find out more about support in your local area, visit the Carers Trust and Carers UK websites. 

Young Carers In The Armed Forces

A young carer is somebody under the age of 19 who looks after a family member with long term illness or disabilities, often missing out on school or free time.  

If you or a family member is a Young Carer, the following support is available:


5. Bereavement support

Practical Support

Dealing with a bereavement can be a difficult time for everyone. Remember that you are not alone and there are a number of support organisations who can help you deal with both the emotional and practical aspects of losing someone.

These are just some of the agencies who can offer practical and financial support to you.

The Ministry of Defence has a Bereavement Scholarship Scheme which is available to provide University and Further Education Scholarships for the children of Service Personnel whose death has been attributed to Service since 1990. 

Bereavement Advice Centre is a free helpline and web-based information service provided by Co-op Legal Services. They give practical information and advice and signposting on the many issues and procedures that face us after the death of someone close. 

Forces Pensions Society is an independent, not-for-profit organisation that acts as a pension watchdog for the entire military community. This is a membership organisation which provides advice and guidance on all aspects of the Armed Forces Pension Schemes.

This page provides guidance for those who have lost their serving person. There is also information on bereavement compensation. 

HM Forces Railcard War Widow(er)s, surviving civil partners and dependent children of a deceased service person may retain the use of purchased HM Armed Forces Railcards for the remaining period of validity until the expiry date of the card. After that date, Railcards can be obtained by War Widow(er)s and their qualifying family members, through the Royal British Legion. Individuals will lose entitlement to this concession on remarriage.

Joint Casualty and Compassionate Centre (JCCC) manages British Armed Forces casualties and compassionate cases 24 hours a day, 7 days a week, 365 days a year. This short film provides more information about the support they provide: Service Personnel – Families Brief.

The MOD have put together a page to provide bereaved families with information.

Royal Navy & Royal Marines Widows Association offers support and friendship to the bereaved whose spouse/recognised partner was serving in the Royal Navy or Royal Marines at the time of their death. They can also help the bereaved and their children to address issues with Royal Navy and Royal Marine organisations. 

Scotty’s Little Soldiers is a charity dedicated to supporting children and young people who have lost a parent whilst serving in the British Armed Forces. The charity provides both practical and emotional support to bereaved children. 

Veterans UK provides free support for veterans and their families, including a helpline, Veterans Welfare Service, Defence Transition Services and injury/bereavement compensation scheme payments. This is part of the MoD.

War Widows Association is primarily a campaigning and pressure group. They want to ensure that war widows and widowers are always treated fairly and receive the benefits and assistance that they are entitled to.

Emotional Support

Dealing with a bereavement can be a difficult time for everyone. Remember that you are not alone and there are a number of support organisations who can help you deal with both the emotional and practical aspects of losing someone.

These are just some of the agencies who can offer emotional support to you.

Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies. They support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying. 

When a Service person dies, things can get confusing. Cruse have put together a guide to what happens after a military death, and what support a bereaved person can expect. 

Cruse also offer support and information via online chat, a free helpline and more. 

FAB is a non-public funded, tri-Service charitable initiative in partnership with YHA (England & Wales) Ltd., providing fun and challenging activity camps around the UK for bereaved Armed Forces families. 

This is a charity that provides free support to Plymouth-based children, young people and their parents/carers who have or are about to experience the death of someone special. 

The NCC offer a resource for bereaved children and young people. There are two guides available ‘Navigating Grief – A Guide for Parents and Carers’ and ‘Navigating Grief – A Guide for Young People’. Contact the charity to request a copy. 

Penhaligon’s Friends is a Cornish charity supporting bereaved children, young people, parents and carers throughout the country. Handbooks for bereaved families, healthcare professionals and schools are available via their website. 

The Royal Navy & Royal Marines Widows’ Association was formed in 2008 when a small group of widows decided to set up an association to support other widows with the aim of bringing friendship, support, guidance and comfort to those who have experienced the trauma of bereavement.

Their members range in age from their 20’s through to their 80’s, each with a different story to tell, but bound by a common bond of support and friendship. 

Scotty’s Little Soldiers is a charity dedicated to supporting children and young people who have lost a parent whilst serving in the British Armed Forces. 

SSAFA Support Groups for Bereaved Families SSAFA offers three support groups, which provide events which facilitate peer support, a safe space to grieve and an opportunity for respite. SSAFA’s support groups provide a network of people who have been through a similar tragedy, giving you the opportunity to talk though your emotions with an understanding compassionate group.  

  • Bereaved Support Group This group is for anyone in the family unit (18+) who has suffered a bereavement of a veteran or Serving Armed Forces Personnel. 
  • Military Families Affected by Suicide For anyone in the family unit (18+) who have been affected by the loss of a loved one through suicide of a veteran or Serving Armed Forces Personnel. 
  • Families of Wounded Injured and Sick Personnel The FISP support group is for a spouse/partner/parent or carer (18+) of Armed Forces personnel who have been wounded or suffered an injury, or sickness. 

Suicide Bereavement UK have developed a series of At Your Side guides for those bereaved by suicide in the Armed Forces community. Three guides have been written by the bereaved for the bereaved: 

  • At Your Side guide for veterans 
  • At Your Side guide for families 
  • At Your Side guide for serving personnel

These guides can be found here – ‘At Your Side’ – Suicide Bereavement UK 

Walk With Us: A Toolkit for Supporting Children, Young People and Families Affected or Bereaved by Suicide.

This toolkit has been co-produced with children and young people who have been bereaved by suicide and is designed as a guide for families and professionals who support those who have been affected. It has been funded by NHS South Yorkshire and Bassetlaw through transformational funding for suicide prevention from NHS England.

WAY Widowed & Young – Bereavement support UK is a UK charity that offers a peer-to-peer support network for anyone who’s lost a partner before their 51st birthday – married or not, with or without children, inclusive of sexual orientation, gender, race and religion.

A death in the Armed Forces can be difficult to understand and make sense of for children, it is also very much in the public eye, making it difficult to find ways to say goodbye, there is however support available to families. 


6. Specialist support

Support for care leavers and estranged adults

Care Leavers

Young people who have been in care at any point in their childhood are more likely to face additional challenges in securing suitable employment and establishing an independent life for themselves than their peers. The Ministry of Defence (MOD) has signed the Care Leaver Covenant, which commits it to a number of actions, including developing protocols for young people joining the Armed Forces. 

The MOD have published a guidance for carer leavers serving in the Armed Forces. You can also find out more about support for Care Leavers from the Care Leavers’ Association. 

Estranged Adults

Not all adults have a close or supportive family support network. Family estrangement can involve stigma and social isolation. This may be especially keenly felt when combined with some of the challenges faced by Armed Forces people and their loved ones. You can find out more about family estrangement, and get support, from Stand Alone. 

Stalking And Harassment

Stalking is defined as repeated and unwanted behaviour that causes the victim alarm and distress. It is often thought of as a crime only against women, but 1 in 6 women and 1 in 12 men will be subject to stalking at some point in their lives. 

Perhaps surprisingly though, 77% of stalking victims experience 100 incidents before they make a report to the police. It may take a while before a victim realises that the behaviour they are experiencing is stalking. It may seem just annoying at first and then gradually become creepier and more frightening. Some stalking may escalate fast. 

Most stalking now includes a digital or technology-based aspect. In ‘cyberstalking’, the perpetrator will use technology, but not stalk the person in the offline world. In ‘digitally assisted stalking’, the perpetrator will use technology (such as mobile phones, geolocation tracking, social media and spyware) to find information and to assist them with ‘in person’ activities. All forms of stalking may cause psychological damage, as well as other harm. 

We have no reason to believe that stalking of any kind is more common in the Armed Forces community than in the rest of the population. The purpose of this article is not to cause alarm or worry, but to raise awareness of ways we can protect ourselves and look out for friends and neighbours. 

Improve your digital safety

  • Use secure passwords and update them. Yes – we’ve heard that many times before. With all the websites that you probably have accounts for, there’s no way to easily remember lots of different passwords. This is where a password manager can help – as long as you create a strong master password that you can remember. These are available free online and as mobile apps – for example Dashlane and Keepass;
  • Regularly Google yourself. Know what your ‘digital footprint’ looks like and what information about you is in the public domain;
  • Review your social media privacy settings;
  • Think before you ‘check in’ somewhere on social media;
  • Check your mobile phone settings. Reduce the time before your screen locks and needs a PIN. Use a PIN that is not a birthday or other known number. Review and considering turning off location services, GPS or geotagging. Ensure that apps such as Google Maps are not sharing your location with anyone you don’t trust;
  • Be careful about sharing personal information online. Think before updating: your relationship status; your place of work; where you are going, etc. Visit the Royal Navy website for advice on staying safe in social media;
  • Use caution when using dating apps like Tinder. Check out the dating safety section of the website before you meet. Don’t give out your e-mail address or mobile number – set up an e-mail for first contact or get an extra mobile number and keep your main number private. Meet in a public place and make sure you let a friend know where you are and timings so that they can check in with you.

If you have reason to think that you are being stalked:

Report it and reach out to others – report to the police and make sure that other people know what you are experiencing (workplace, children’s school, trusted friends and family). Royal Navy Family & People Support (RN FPS) (contact details here) can provide support. 

Remember you are not alone

  1. Get good practical advice – Contact the Suzy Lamplugh Trust and/or Paladin National Stalking Advocacy Service. These organisations can give you specific information about what to do next and steps you can take to stay safe. 
  2. Keep evidence – Keep all e-mails, messages, gifts and contacts. If you are followed by car, go to an area with CCTV and call 999 if you are in immediate danger.
  3. Keep a diary  Log everything – dates, times and details.
  4. Trust your instincts and never make contact with the stalker. Anyone who is a victim of stalking, or is worried about someone’s behaviour towards them, can get free, confidential, expert advice and support from.

7. Dental Health for Service Families

Introduction

We receive regular enquiries from Service families living across the UK who are facing difficulties accessing NHS dental services. We continue to gather evidence about the current situation and present this to NHS England, the Department of Health and Social Care and the MOD Armed Forces Covenant teams, to help inform future policy decisions and raise awareness of the additional challenges that our Armed Forces families face.

If you find that you are encountering problems gaining access to an NHS dentist, or continuing with a course of treatment, such as orthodontic care, when you are assigned and these problems are directly attributable to you being part of a serving Armed Forces family, please contact us via contactus@nff.org.uk or call 023 9265 4374. We are keen to build up a national picture, working in conjunction with the Army and RAF Families Federations, to identify where Service families face problems accessing NHS dental services, and we will continue to present this evidence to the NHS.

The Current Situation – Accessing NHS Dental Services

Community Dental Services

The Community Dental Services provide treatment for people who may not otherwise seek or receive dental care, such as people with learning disabilities, housebound people, and people with mental or physical health problems or other disabling conditions which prevent them from visiting a family dentist.

The Current Situation – Accessing NHS Dental Services

Under the provision of the National NHS General Dental Services, NHS patients are not registered with a dentist in the same way that they are registered with a GP for primary medical services. A dentist is only obliged to provide ongoing treatment for a period of 2 months at a time from the start of a course of treatment. There is no contractual requirement for dentists to maintain a registered list or guarantee access to an individual. This has been the case since the introduction of the National NHS GDS dental contract in 2006.

This means that you can remain with the dental practice you were previously having treatment under (if feasible) as long as you have regular treatment. Often families are unaware that there is no catchment area for dentists and that they can legitimately still see a dentist in their previous posting location, although we realise that due to distances involved this is not always a practical solution.

While the ideal situation would be for you to access NHS dental care in your local area, we know that there are ‘hotspots’ in some areas which can make this very difficult, so you may need to consider accessing NHS dental services further afield.

More information about how to find an NHS Dentist can be found here:

Other sources of information:

  • Dental Choices checks the NHS daily so their list of NHS dentists taking on new patients is as up-to-date.
  • You may also want to keep checking your local Healthwatch website as they often have up to date information about NHS dental services in their area.

Patients across the country will benefit from improved access to dental care under changes announced by NHS England in July 2022.  New reforms to the dental contract – the first in 16 years – mean NHS dentists will be paid more for treating more complex cases, such as people who need three fillings or more.

Dental therapists will also be able to accept patients for NHS treatments, providing fillings, sealants, preventative care for adults and children, which will free up dentists’ time for urgent and complex cases.

To make services more accessible for people, dentists must update the NHS website and directory of services so patients can easily find the availability of dentists in their local area.

If you require urgent dental care, you should contact NHS 111 and they will connect you to an Emergency Dental Service.

If your search still doesn’t provide you with access to a dental practice taking on NHS patients you can also try contacting the NHS England’s Customer Care Centre: call 0300 311 22 33 or email england.contactus@nhs.net If you are struggling to access NHS dental services, or if you are mid-way through a course of treatment which you cannot continue, as a direct result of a Service posting, please ensure that you make the Customer Care team aware and let them know that you are part of a mobile Service family.

Dental Charges

Visit the NHS website to find out more about NHS Dental Charges.

Private Dental Care

Some families are opting to access private dental care and there are a number of options available through companies such as MyDentist or by signing up to DenPlan.

Some dental practices operate a children’s list, so if a parent is a private patient, they may be able to offer NHS treatment to their children – the Practice will have more information about this.

*Please note that the NFF does not endorse any private dental companies, these links are for your information only.*


8. NHS Orthodontic Transfer Information

Armed Forces entitlement

The Armed Forces Covenant is a “promise from the nation that those who serve or have served, and their families, are treated fairly”. Due to the transient nature of their role, the Armed Forces and their families should retain their relative position on any NHS waiting list if moved around the UK due to the Service Personnel being assigned.

General Information

The following sections are for use when patients request an orthodontic case transfer either within the UK or from abroad. It is recognised that patients receive the best treatment outcome by completing their treatment under the care of one orthodontist. NHS Orthodontic treatment can take between 18 months to over 2 years. The average length of time of treatment is 21 months.

Orthodontists with existing NHS contracts in England can accept a patient who has moved from another part of the country (or from overseas) who is already waiting for or undergoing NHS orthodontic treatment. Most orthodontists operate two waiting lists; one for assessment and one for treatment. The assessment appointment will determine NHS eligibility e.g. whether a patient can be treated under the NHS and prioritise clinical need.

FAQs

Transfers within the UK

What if I am on a waiting list for orthodontic treatment and I move home within the UK?

If a patient moves and needs to change orthodontists, the current orthodontist should discuss alternative orthodontic providers with the patient and arrange a direct referral to the preferred provider. As Armed Forces and their families should retain their relative position on the waiting list, the referring orthodontist should provide the date of the patient’s acceptance on their list to the new provider to ensure their relative position is retained.

What if I am receiving orthodontic treatment and I move home within the UK?

A patient should remain with their current orthodontist, if at all possible. If the patient requests a transfer, the treating orthodontist should discuss alternative orthodontic providers with the patient and arrange a direct referral to the preferred provider to continue treatment.

Transfers from Abroad

Where a patient begins treatment abroad (not just EEA) and returns to the UK and is entitled to NHS care, NHS criteria is applicable and not the criteria from the country where they began treatment. The patient should have been under 18 at the point of referral, have had an Index of Treatment Need (IOTN) of at least 3.6 and have good oral health. Patients can find information on who currently provides dental and orthodontic treatment on the NHS Choices website. Patients can enter their postcode and the treatment they require, and a list of practices will be displayed.

Patients should contact their preferred dental practice to arrange an initial appointment and discuss a referral to an orthodontist if appropriate. Alternatively, your GDP may refer you to an orthodontist for their clinical opinion.

I have moved to the UK and have been on a waiting list for orthodontic treatment abroad. Can I access treatment?

Follow the general information which provides advice on how to find a local NHS dentist and orthodontist. Upon referral, if the orthodontist deems that the patient meets NHS criteria, the orthodontist will agree the appropriate waiting time based on clinical need and the need to retain the patient’s relative position on the waiting list. In order for the patient’s relative position to be retained, it would be useful for the patient to provide evidence of how long they have been waiting for treatment (e.g. date of patient acceptance on overseas waiting list).

I have moved to the UK and have been receiving orthodontic treatment. How can I continue my treatment?

Follow the general information which provides advice on how to find a local NHS dentist and orthodontist. Patients should arrange for their original patient records including study models, radiographs, photographs and notes to be provided so that an NHS orthodontist can confirm whether they would have met NHS criteria on their original assessment date (i.e. that they were under 18, an Index of Treatment Need (IOTN) of at least 3.6 and have good oral health).

If the orthodontist feels that the NHS criteria would have been met, a course of treatment within the NHS can continue to be provided; If the orthodontist does not feel that the NHS criteria would have been met, or original patient records are not provided, a course of NHS treatment will not be provided.

Further information

If you have any further queries concerning orthodontic transfers, the Customer Contact Centre is the point of contact for patients and their representatives wanting information about accessing primary care (GP, dental, optical and pharmacy services). Any queries can be directed to NHS England’s Customer Care Centre, as follows:

Telephone: 0300 311 22 33
Email: england.contactus@nhs.net


9. ISODET Locations

As there are no Service provisions for dental care by Defence Primary Healthcare (DPHC) (Dental) in isolated detachment (ISODET) locations, personnel are authorised to seek dental treatment from local civilian dental practitioners.

Further information

Dental treatment is accessed via One HMG Healthline (HEALIX) and provided by local Host Nation dental practitioners. Prior to attending any dental appointments, contact should be made with One HMG Healthline who will provide further clarification on their processes to follow and they will also provide the relevant forms and paperwork to take to your appointment.

Prior authorisation for all ‘non-routine’ dental treatment must be obtained from One HMG Healthline healthline@healix.com before the treatment can be carried out. Further details can be found in 2020DIN01-091. Patients are strongly recommended to acquaint themselves with this document prior to booking any dental appointments. All treatment requires authorisation from One HMG Healthline for funding before undertaking the treatment.

If One HMG Healthline is not available in your current location, prior approval is obtained from DPHC (Overseas) using 2021DIN01-113. Patients are strongly recommended to acquaint themselves with this document prior to booking any dental appointments. Guidance and prior approval can be sought from UKStratCom-DMS-DPHC-HQODen-Supp@mod.gov.uk.

Dental Fitness prior to Overseas Assignment. All Service, Entitled Personnel, and Civil Servants are to ensure they are dentally fit before taking an assignment abroad. With enough notice, DPHC(Dental) staff will prioritise treatment to SP who are assigned to isolated locations. All entitled personnel are to ensure they have a dental examination and all associated routine treatment completed prior to commencement of the overseas assignment. All family members are required to complete dental clearance through the One HMG Healthcare Hub up to 6 months prior to their posting. Dependants departing without dental clearance may not be entitled to full dental care while overseas.

You will also find location-specific dental care information on Global Support Organisation – GOV.UK (www.gov.uk). For more patient-focused information you can also visit the ISODET Dental Care -Rest of World page on My Healthcare Hub on Defence Gateway.

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